Highly skilled Hotel Management Trainee has experience working both at a chain hotel as well as experience working at a 4-star upscale hotel and casino resort. Has learned how to successfully manage a hotel and is ready to move into a fulltime hotel general management position. Possesses a Bachelor’s Degree in Hospitality Management and has a sound knowledge of successful hotel administration and management.
Excellent problem-solving and critical thinking abilities
Good administrative abilities
Good written and verbal communication skills
Strong supervisory and leadership skills
Solid understanding of guest relations and customer service within the hotel industry
Terrific interpersonal and social skills
Strong understanding of all aspects of hotel management
Ensures hotel staff follow excellent guest care standards
Good ability to analyse budgets for hotel departments and restaurants
July 2013 to September 2014 Four Star Golden Casino and HotelÂ—London, UK Hotel Management Trainee
Supervised staff in hotel as a hotel management trainee.
Assisted supervising hotel manager with interviewing new employees.
Learned how to successfully manage a four-star hotel resort and casino.
Successfully tracked costs and provided hotel administration.
Ensured staff provided exceptional customer service to guests.
June 2012 to June 2013 Holiday InnÂ—London, UK Hotel Management Trainee
Served as a Hotel Management Trainee under the supervision of the General Manager.
Successfully supervised staff.
Provided day-to-day administration of hotel.
analysed profits and made recommendations for improvements.
2012 London Regional Pacific University, London, England Bachelor’s of Arts Degree in Hospitality Management