Shop Assistant CV: Example and How to Write (10+ Tips)

Retail is one of those areas where the number of jobs fluctuates seasonally and from year to year. Holiday seasons, interest rates – these all have an effect. One thing stays the same, though: there are always more people looking for the best shop assistant jobs than there are great shop assistant jobs to be had.

 

Your CV is the first and most important stepping stone to the job that you and all those other people are after. Luckily, this article is here to show you how to write a CV for a shop assistant position that’ll have you browsing through job adverts like the pickiest High Street shopper.

 

Read on to see an example of the kind of CV for shop assistant jobs. You’ll find job description and skills samples, templates, and 100% UK-based examples and advice. You’ll have a winning CV ready faster than you can say ‘cash or card?’.

 

Create an effective CV in minutes. Choose a professional CV template and fill in every section of your CV in a flash using ready-made content and expert tips.

 

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The LiveCareer online CV maker lets you build a professional CV fast and download it as a PDF or DOC.

 

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Shop assistant CV example 

 

Amy Norris

T: 077 3574 1179

E: amy.norris.f@lcmail.co.uk

LinkedIn: linkedin.com/in/amyfnorris

 

Personal statement

 

Conscientious and energetic shop assistant with over 4.5 years of experience in both hospitality and clothing retail. Met or exceeded informal sales targets in current position 76% of the time (averaged over a period that encompasses social distancing restrictions). Moved 20–30% more stock when informing customers of shop promotions by strategically focusing on multi-item discounts. Looking for opportunity to make excellent use of sales skills and technical know-how in creating even more return customers for Buyers Mace Bros.

 

Work experience

 

Clothes Shop Assistant

Wilson Rattus Wilson & Co., Cambridge

September 2018—present

  • Maintained in-depth knowledge of over 70 clothing lines to provide advice and recommendations as needed.
  • Arranged orders and deliveries of stock for customers prioritising inter-store sourcing wherever possible to cut average wait time by 43%.
  • Took cash, card and mobile payments, had till balanced perfectly 96% of the time and never more than £2 out.
  • Dealt with customers wishing to return items, achieving an average polled satisfaction rating of 4.25/5.00 on these interactions alone.
  • Assisted the stock team in receiving shipments, backstocking as many as 100 units a week.

 

Coffee Shop Assistant

Beans & Vinegar Deli, Cambridge

January 2016—July 2018

  • Systematically notified the manager or her deputy when supplies were running low, preventing 37 cases in which a dish would otherwise have been temporarily taken off the menu.
  • Managed all payment transactions in accordance with polices and procedures, handling transactions totalling well over £150,000 with diligence, honesty and integrity.
  • Contributing to the development of three seasonal menus, two popular dessert recipes, and one popular breakfast dish.
  • Assisted in the receiving of food and drink deliveries three times a week, saved the deli over £200 by conscientiously checking deliveries as they came in.

 

Education

 

NVQ 2 in Retail Operations, 2017

John Finch College, Cambridge

 

A-levels: Accounting, English, Travel and Tourism, 2013–2015

Knollshire High School, Cambridge

 

8 GCSEs (including Mathematics and English), 2011–2013

Knollshire High School, Cambridge

 

Skills

 

  • Teamwork: regularly filled in for and pulled together with colleagues during busy periods like the Christmas shopping season.
  • Ability to follow procedures correctly: followed a range of security and Health and Safety procedures daily.
  • Verbal communication: dealt with the occasional dissatisfied or confused customer in ways that avoided escalation and with a focus on resolving the given problem.
  • Sales: successfully pushed PoS specials, moving 15% more stock than the average.
  • Point of sale software: used Square and Magestore POS to complete transactions for customers.
  • Inventory management software: used Cin7 to process and receive shipments.
  • Pricing and labelling equipment: used various scanners and labelling devices to audit prices and print labels for new stock.

 

Hobbies

 

  • Competitive running (half-marathon and OCR)
  • Travelling
  • Baking

 

Awards

 

  • Employee of the Month, March 2019, Wilson Rattus Wilson & Co
  • Best Scones in Show, Lady Grantham Memorial Show, 2019

 

Now, here’s how to write a CV for shop assistant jobs:

 

1. Start your shop assistant CV with a personal statement

 

Start your CV with a personal statement. A personal statement, also known as a CV profile, is where you’ll introduce yourself as an employee, let your potential new employer know what you bring to the table as their new shop assistant, and show how your job-related goals line up with their company goals. To write one, simply answer the following questions:

  • What kind of shop assistant are you? How long have you been working and in what industries?
  • What’s an achievement at work that you’re particularly proud of? Describe two if you can.
  • What do you hope to achieve in this new role? Think from your new employer’s perspective.

 

You have a total 3–4 sentences and 50–150 words to work with, no more. Write without using personal pronouns (I, my, etc.). Keep things as brief and to the point as possible. Make sure you mention the name of the company to which you’re applying and the name of the position you’re going for.

 

Your application might be processed by an Applicant Tracking System (ATS) before a person gets to it, so mentioning these things is very important. Try to use keywords from the advert as well, but don’t force it if it’s going to sound unnatural. You’ll need to write a new personal statement for each advert.

 

Your personal statement will go first in your shop assistant CV, but it’s best written last (that's why it's also called a CV summary). It’ll be much easier once you’ve got your job descriptions in front of you and you’ve had some practice in writing accomplishment statements. So keep it in the back of your mind and come back to it later.

 

Shop assistant CV—personal statement example

 

Conscientious and energetic shop assistant with over 4.5 years’ experience in both hospitality and clothing retail. Met or exceeded informal sales targets in current position 76% of the time (averaged over a period that encompasses social distancing restrictions). Moved 20–30% more stock when informing customers of shop promotions by strategically focusing on multi-item discounts. Looking for opportunity to make excellent use of sales skills and technical know-how in creating even more return customers for Buyers Mace Bros.

 

A strong CV summary will convince the recruiter you’re the perfect candidate. Save time and choose a ready-made personal statement written by career experts and adjust it to your needs in the LiveCareer CV builder.

 

Create your CV nowcv builder

 

2. Include a work experience section in your shop assistant CV

 

Use a chronological format for your CV work experience section. This means starting from your most recent job description and working your way back through your work history. This is what most shop managers are used to seeing and what they prefer. It’ll also be more easily processed by an ATS.

 

Use the following template to create a subheading for each job description:

 

[Job Title]

[Company Name, Location]

[Dates of Employment]

 

Then write up to six bullet points for each job description. Quantify everything you can and focus on what you achieved rather than your shop assistant duties. Use accomplishment statements to help you do this. See all this in action in the shop assistant job description examples below.

 

If you don’t have any paid work experience to speak of, then focus on any internships, placement work, and volunteer work you’ve done. Have very little experience? Put this section after your education section. No experience of any kind? Then consider writing a student CV instead. 

 

Shop assistant duties for a CV

 

Clothes Shop Assistant

Wilson Rattus Wilson & Co., Cambridge

September 2018—present

  • Maintained in-depth knowledge of over 70 clothing lines to provide advice and recommendations as needed.
  • Arranged orders and deliveries of stock for customers prioritising inter-store sourcing wherever possible to cut average wait time by 43%.
  • Took cash, card and mobile payments, had till balanced perfectly 96% of the time and never more than £2 out.
  • Dealt with customers wishing to return items, achieving an average polled satisfaction rating of 4.25/5.00 on these interactions alone.
  • Assisted the stock team in receiving shipments, backstocking as many as 100 units a week.

 

Coffee Shop Assistant

Beans & Vinegar Deli, Cambridge

January 2016—July 2018

  • Systematically notified the manager or her deputy when supplies were running low, preventing 37 cases in which a dish would otherwise have been temporarily taken off the menu.
  • Managed all payment transactions in accordance with polices and procedures, handling transactions totalling well over £150,000 with diligence, honesty and integrity.
  • Contributing to the development of three seasonal menus, two popular dessert recipes, and one popular breakfast dish.
  • Assisted in the receiving of food and drink deliveries three times a week, saved the deli over £200 by conscientiously checking deliveries as they came in.

 

3. Add an education section to your shop assistant CV

 

Use the same reverse-chronological order you used in your work experience section here in your education section. If you have a university degree and some experience behind you, then you can safely skip over your high school education.

 

When listing university degrees, include the name of your degree, the years you attended (with an expected graduation date if you’re still studying), and the name of the institution and its location. The same holds for diplomas and certificates. Use this template for any tertiary-level education:

 

[Degree Class] [Degree Type] [Degree Name], [Year Graduated]

[University Name]

 

When including your high school education, list all of your A-levels by subject, the years during which you studied them, the name of the school and its location. For GCSEs simply state how many you completed, the years over which you completed them, the name of the school and its location.

 

Be sure to mention Mathematics and English when stating how many GCSEs you’ve completed. Shop assistants need good communication and number skills, so employers often (but not always) want to see that you have passes in Maths and English as a bare minimum.

 

If you’re low on work experience, consider adding bullet points here to highlight your achievements, extracurricular activities or areas of excellence while studying.

 

Education section example for shop assistant CV

 

NVQ 2 in Retail Operations, 2017

John Finch College, Cambridge

 

A-levels: Accounting, English, Travel and Tourism, 2013–2015

Knollshire High School, Cambridge

 

8 GCSEs (including Mathematics and English), 2011–2013

Knollshire High School, Cambridge

 

 

4. Put your shop assistant skills on display in your CV

 

Anyone can come up with a list of impressive-sounding shop assistant skills. You’re going to do something different to really stand out from the crowd. To start off, set your job advert and CV aside and open a new document. Make a list of as many of your shop assistant and other, transferable, skills as you can.

 

Aim for a mix of hard, technical and soft skills. Stop once you run out of ideas, you can come back and add to this list over the coming months, if not years. Now add a sentence to each skill that describes exactly how you’ve demonstrated that skill at work. This is the part that will really set you apart.

 

If you can’t show that you’ve demonstrated a particular skill, then delete it from your list until you can. Save this file—it’ll come in handy for future job applications and your shop assistant cover letter. Go back to your current job advert and check what skills they’re looking for.

 

Copy across from your master list enough skills to at least cover the ones required in the advert. Remember to include communication and IT skills. Check the sample below for some inspiration.

 

Shop assistant CV skills sample

 

  • Teamwork: regularly filled in for and pulled together with colleagues during busy periods like the Christmas shopping season.
  • Ability to follow procedures correctly: followed a range of security and Health and Safety procedures daily.
  • Verbal communication: dealt with the occasional dissatisfied or confused customer in ways that avoided escalation and with a focus on resolving the given problem.
  • Sales: successfully pushed PoS specials, moving 15% more stock than the average.
  • Point of sale software: used Square and Magestore POS to complete transactions for customers.
  • Inventory management software: used Cin7 to process and receive shipments.
  • Pricing and labelling equipment: used various scanners and labelling devices to audit prices and print labels for new stock.

 

5. Stock up on additional sections for your shop assistant CV

 

Adding extra sections to your CV is not only a great way to stand out from the crowd, it’s also an opportunity to paint a fuller picture of who you are as an employee. You can add sections that list your relevant achievements or awards. Hobbies and interests also belong on a CV. Keep it professional and you can’t go wrong.

 

Do you speak any languages other than English? Speaking a foreign language is far less common in the UK than elsewhere. So speaking a foreign language can be a huge advantage, even if you won’t be using it at work every day (or ever).

 

If you’ve completed a relevant certificate, then you might choose to mention it here under an additional qualifications section rather than in your education section.

 

Extra sections sample for shop assistant CV

 

Hobbies

 

  • Competitive running (half-marathon and OCR)
  • Travelling
  • Baking

 

Awards

 

  • Employee of the Month, March 2019, Wilson Rattus Wilson & Co.
  • Best Scones in Show, Lady Grantham Memorial Show, 2019

 

6. Write a shop assistant cover letter to go with your CV

 

A job application is traditionally made up of two parts: a CV and a cover letter. Unless it’s been made clear to you that you’re not supposed to submit a cover letter, you should always include one. Not doing so is a great way to take your application out of the running early on in the process.

 

Use the right cover letter format, don’t forget about the header, and start with the right salutation. Then include a strong cover letter opening that grabs your reader’s attention. This will prime them for all the achievements you’ll showcase in the main paragraph. Then it’s just a matter of wrapping up and signing off.

 

Write a short cover letter. Generally, you should end up with between half and a full A4 page, about 200–350 words in total. It’s normal to find this all a little daunting at first, but with your job descriptions and skills master list at the ready, you’re already halfway to having your cover letter finished.

 

7. Some final things to keep in mind for your shop assistant CV

 

Follow these basic CV formatting rules:

 

Proofread and spellcheck your shop assistant CV and cover letter. Ask someone else to read and proofread both documents. Use any of the apps, web apps, or programmes out there that can help you with spelling and grammar. Spelling and grammar mistakes are like unattended spills in the aisles of your CV.

 

One final piece of CV advice: follow up with a quick call or email if you haven’t heard back after a week. This can make a big difference and if nothing else, you might get an idea of how your application is going.

 

You don’t have to be a CV writing expert. In the LiveCareer CV builder you’ll find ready-made content for every industry and position, which you can then add with a single click.

 

Create your CV nowcv builder

 

I hope this article is what you were looking for! Is there anything you needed that’s missing here? Would you like more information on anything I’ve covered? Share your questions, comments, experiences and feedback in the comments section below.

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LiveCareer Editorial Team

LiveCareer Editorial Team

About the author

Since 2005, the LiveCareer Team has been helping job seekers advance their careers. In our in-depth guides, we share insider tips and the most effective CV and cover letter writing techniques so that you can beat recruiters in the hiring game and land your next job fast. Also, make sure to check out our state-of-the-art CV and cover letter builder—professional, intuitive, and fully in line with modern HR standards. Trusted by 10 million users worldwide.

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