Reliable Lube Technician who is well-versed on the different engineered fluids being used in vehicle maintenance. Adept at delivering superior customer service, putting the proper fluids in a customer’s vehicle and explaining the service process to clients. Specialises in administering fluids and taking care of the customer service end of the process.
Physically fit and prepared to work
Familiar with the maintenance process for a large majority of auto makes and models
Strong communication and negotiation skills with customers
Dedicated to delivering the highest level of customer service
Able to work as a strong part of a team
Some supervisory experience
October 2009 to July 2014 Quick Lube-Manchester, UK Lube Technician
Responsible for doing a materials inventory once a day and submitting results to the corporate office.
Assisted in setting up each customer order and making sure the customer’s requirements were met.
Often asked to assist in doing maintenance work on older vehicles.
January 2005 to October 2009 Fast N Great Service-Manchester, UK Lube Technician
Assisted in describing service options to customers and fillling out the proper service paperwork.
Often asked to assist customers that have issues or complaints.
Responsible for doing an inventory check on all synthetic lube products and submitting daily results to management.
June 1997 to January 2005 Oil and Lube-Manchester, UK Lube Technician
Assisted in maintaining the proper inventory levels on all fluids.
Assisted in taking care of customers with older or vintage vehicles.
1997 Riverside Secondary School, London, England, UK Secondary School GCSE