Reliable Data Center Technician who is certified by several software manufacturers and works very well under pressure. Adept at identifying and solving problems, maintaining data center flow of information and working with management on upgrade projects. Specialises in hospital and television data centers.
Hold four software and six hardware technical computer certifications
Extremely adept at presenting information to management and personnel
Reliable employee who responds immediately to all customer requests
Able to work comfortably across all levels of management
Extensive experience with large upgrade projects
Very strong part of any data center support team
April 2009 to July 2014 Galley Television Network-Manchester, UK Data Center Technician
Assisted in maintaining the regular computer maintenance schedule as well as answering support calls.
Worked with management to maintain the company database and keep it accessible to all data center personnel.
Part of a team that planned and executed two significant computer upgrades.
September 2005 to April 2009 Ferdinand Hospital-Manchester, UK Data Center Technician
Responsible for maintaining the troubleshooting log for all three hospital data centers.
Worked closely with management to overcome four significant data breeches and two software failures.
Assisted in creating data center protocol policies.
July 1997 to September 2005 Ashland Networks-Manchester, UK Data Center Technician
Assisted in compilling weekly troubleshooting report that was sent to management.
Part of a team that planned and executed a complete software platform change for two of the company’s data centers.
Assisted in offering routine support functions to data center users.
1997 Queen’s College, London, England, UK Bachelor’s Degree, Computer Science