Energetic Cafe Supervisor who has supervised activities in some of the busiest cafes in the region. Adept at keeping employees focused on maintaining service pace, assisting difficult customers and maintaining proper inventory reports on a daily basis. Specialises in large building cafes and high foot traffic locations.
Very physically fit and able to work all day whilst moving and standing
Dedicated to delivering the best possible customer service
Very experienced with point of sale software
Exceptional communication skills with customers and personnel
Willling to work long shifts and many days per week
Excellent math and inventory management skills
November 2009 to July 2014 Bucks in the Statler-Manchester, UK Cafe Supervisor
Responsible for creating and administering weekly work schedule.
Responsible for maintaining weekly inventory reports and placing orders when necessary.
Responsible for making sure that service was always efficient but professional.
December 2005 to November 2009 Gordon’s-Manchester, UK Cafe Supervisor
Responsible for hiring and training all cafe wait staff.
Responsible for schedulling wait staff during regular shifts and special events.
Responsible for creating daily inventory reports and placing new orders when needed.
June 1998 to December 2005 Fall Theme-Manchester, UK Cafe Supervisor
Responsible for maintaining the flow of customers and service throughout the day.
Responsible for creating wait staff schedules and finding fill-in staff when needed.
Responsible for making sure that inventory was at its proper levels at all times.
1998 Aster Point Secondary School, London, England, UK Secondary School GCSE