Customer-focused Client Service Specialist understands the importance of customer service in the banking industry.Excellent performance of all transactions and good communication of products and information.Has four years of Client Service Specialist experience.
Strong mathematics and cash accounting skills
Courteous and professional
Excellent interpersonal skills
Good oral and written communication abilities
Able to handle all customer transactions, including deposits, transfers, loan payments and other duties as assigned
Terrific customer service skills
Strong reading comprehension and good computer skills for data and account entry
July 2012 to August 2014 Bank of LondonÂ—London, UK Client Service Specialist
Conducted professional client services, including accurate transaction processing, greeting customers, using their name during transaction process and thanking them for their business.
Reported any problems to supervisor.
Provided information to customers regarding new bank products.
Processed deposits, loan payments, withdrawals and check cashing.
Followed all corporate, audit and regulatory guidelines.
May 2010 to June 2012 SunWest BankÂ—London, UK Client Service Specialist
Greeted customers as they entered the bank drivethru or lobby.
Used customer names when conducting transaction and completed all transactions with a smile.
Utilised terrific interpersonal skills with all customers and co-workers.
Processed transactions quickly and accurately.
Reported any issues or discrepancies to supervisor immediately.
Followed all Sunwest rules and guidelines.
2002 Rollling Hills Secondary School, London, England Secondary School GCSE