Reliable and hardworking Concierge Security Guard with a strong customer service record. Able to function effectively with little to no supervision. Excellent background in office management and security procedures.
Exceptional familiarity with basic computer software programmes and office machinery
Strong resource research and retrieval abilities
Excellent skills in screening visitors and vendors
High ability to move and lift objects weighing up to 50 pounds
Sound skills in handlling visitor telephone and in-person queries
Superior skills in handlling most crisis and emergency situations
June 2010 to Present Burke-Wise Security Services, London Concierge Security Guard
Provided directions and other assistance to staff members and visitors as required.
Maintained and monitored all reservation books and work orders.
Conducted hotel procedure checks on a daily basis.
Coordinated with fire and law enforcement personnel as needed.
June 2006 to May 2010 Knudsen Security Corporation, London, England Concierge Security Guard
Monitored car park surveillance and submitted lot lighting maintenance and repair order paperwork as needed.
Conducted external foot patrols on a regular basis.
Monitored kitchen and hallway doors after business hours to prevent unauthorised entries.
Managed front desk and provided assistance to guests as needed.
2005 North Detroit Seniour Secondary School, Manchester, England Secondary School GCSE