Orderly Thrift Store Manager with vast experience in the retail sector. Adept at managing staff members and ensuring high level of customer satisfaction. Especially proficient at organising staff schedules, tracking inventory and interacting with customers and staff.
Â• Broad experience managing the cash register area and supervising retail staff Â• Vast retail management experience, including solid inventory management abilities Â• Proficient in the use of retail software, including related MS Office applications Â• Strong ability to meet sales goals Â• Profound communications and organisational skills Â• Ability to work a flexible schedule
November 2006 to July 2007 Oceanside Gift & Thrift Â— Manchester, UK Thrift Store Manager Â• Tracked inventory and managed stock. Â• Prepared periodic employee evaluations. Â• Conducted interviews with potential new employees. Â• Developed employee performance incentive programmes. July 2007 to September 2009 Bargain Basement Â— Manchester, UK Thrift Store Manager Â• Monitored customer flow. Â• Worked with other management staff to develop marketing strategies. Â• Prepared and maintained employee files. Â• Assisted customers with finding the right merchandise. Â• Maintained store cleanliness and safety standards. September 2009 to August 2012 Riverfront Thrift Store Â— Manchester, UK Thrift Store Manager Â• Prepared weekly work schedules. Â• Initiated updated staff training programmes. Â• Established hiring procedures. Â• Coordinated with supervisors and upper management on various projects. Â• Ensured compliance with store policies. September 2012 to Present Thrift Center Â— Manchester, UK Thrift Store Manager Â• Tracked cash flow and prepared monthly and quarterly cash flow reports. Â• Managed customer inquires. Â• Assisted with the selection of display merchandise. Â• Responded to customer service issues. Â• Maintained store inventory and prepared purchase orders as necessary. Â• Ensured compliance with state and federal regulations.
2006 University of Cambridge, Cambridge, England, UK Associate’s Degree, Business Administration