Knowledgeable Telecom Operations Manager proficient in all aspects of network and system installation and maintenance work. Applies knowledge of telecommunications operations to satisfy client requirements. Focused on maintaining technical equipment to ensure optimal operations.
Â• Experienced with telecom equipment installation and maintenance Â• Strong knowledge of telecom services Â• Proficient in PhoneSuite 64 Communication Solution and Hosted PBX business suite Â• Profound understanding of telecommunications technologies and products Â• Ability to efficiently supervise teams Â• Solid communications and organisational skills
April 2002 to March 2005 National Telecom Industries Â— Manchester, UK Telecom Operations Manager Â• Efficiently allocated project resources. Â• Maintained technical equipment and documented system repairs. Â• Diagnosed and resolved technical issues and sought assistance as necessary. Â• Maintained and repaired telecommunications equipment throughout the facility. March 2005 to February 2008 Telecommunications Technologies, Inc. Â— Manchester, UK Telecom Operations Manager Â• Maintained cost-effective telecommunications infrastructure. Â• Supervised and inspected all installations and repairs. Â• Reviewed systems designs and implemented updates as required or requested. Â• Coordinated with IT team on complex telecommunications projects. June 2008 to November 2011 Cyber Tech, Inc. Â— Manchester, UK Telecom Operations Manager Â• Monitored network operations and prepared regular operations reports. Â• Developed project budgets and assisted with resource allocations. Â• Identified system problems and sought efficient resolutions. Â• Determined system capacity and made upgrades to increase capacity. November 2011 to Present Telecom International Â— Manchester, UK Telecom Operations Manager Â• Addressed system and architecture issues. Â• Developed and maintained telecommunications infrastructures. Â• Established project objectives and made adjustments as needed. Â• Provided remote services to clients and responded to client concerns.
2002 University of Cambridge, Cambridge, England, UK Bachelor of Science, Telecommunications Engineering