Consummate Catering Manager who provides an optimal level of service to individual and corporate clients requesting catering services. Adept at fulfilling client requests by efficiently allocating resources. Proficient in the application of food and beverage handlling and preparation procedures.
Â• Significant understanding of catering and food preparation procedures Â• Strong ability to allocate resources to ensure timely service Â• Proficient in the use of MS Word, Excel and related programmes Â• Ability to anticipate needs and professionally resolve issues Â• Ability to manage multiple tasks efficiently Â• Solid written and verbal communications skills
July 2000 to October 2004 Grand Plaza Hotel Â— Manchester, UK Catering Manager Â• Prepared several catering orders and maintained a database of client orders. Â• Maintained records of catering fees and ensured that prices were up-to-date. Â• Prepared and maintained a listing of previous and current catering events. October 2004 to September 2007 Londontering Â— Manchester, UK Catering Manager Â• Hired and trained catering staff. Â• Used Envision tracking system to update catering accounts. Â• Resolved guest issues regarding catering matters. September 2007 to May 2011 Waterfront Hotel Group Â— Manchester, UK Catering Manager Â• Tracked catering expenses and prepared related reports as requested. Â• Managed catering activities for various clients. Â• Prepared monthly reports of catering revenue and client events. Â• Reviewed menu options with clients and made dietary substitutions as necessary. May 2011 to Present Off the Shore Hotel & Resort Â— Manchester, UK Catering Manager Â• Recruited and trained catering staff and hired temporary staff on a per event basis. Â• Coordinated with hotel chef to plan menus and place supply orders. Â• Arranged catering for meetings and conferences held at hotel facilities.
2000 University of Cambridge, Cambridge, England, UK Bachelor of Science, Hospitality Management