Compassionate Care Manager who routinely ensures optimal level of short-term and long-term patient care. Adept at providing quality patient care during admission and after discharge. Proficient in common nursing practises and procedures.
Â• Adept at ensuring that patients receive appropriate follow-up care Â• Ability to coordinate communications between patients and medical personnel Â• Solid understanding of patient care procedures Â• Sound knowledge of all MS Office applications Â• Excellent ability to multitask Â• Adept at timely problem solving
April 2006 to March 2007 ABC Healthcare Â— Manchester, UK Care Manager Â• Maintained database of approved patient referrals. Â• Kept a database of all referrals and results of patient visits. Â• Managed all patient activities. Â• Approved patient test procedures and facilitated insurance approvals. Â• Maintained inventory of supplies. Â• Designed and distributed patient care surveys. March 2007 to February 2010 Manchester Memorial Hospital Â— Manchester, UK Care Manager Â• Scheduled patient testing and arranged for transport to and from testing locations. Â• Developed and implemented patient care plans. Â• Participated in weekly team meetings. Â• Coordinated patient care plans with medical personnel. Â• Reviewed discharge plans with each patient and answered patient questions. Â• Ensured that all patients received doctor approved follow-up care. Â• Maintained contact with patients following discharge to track progress. Â• Confirmed testing authorisations. March 2010 to Present Seniour Care Center Â— Manchester, UK Care Manager Â• Supervised and managed daily living activities for patients. Â• Answered patient questions and addressed concerns. Â• Met with patient family members to discuss care plans. Â• Scheduled appointments outside of facility for patients. Â• Prepared monthly patient evaluations. Â• Arranged transportation for patients.
2006 University of Cambridge, Cambridge, England, UK Bachelor of Science, Health Care Management