Outgoing, friendly and cheerful Subway Shift Leader knows that customers make the business.Believes in delivering high-quality sandwiches and cookies every time.Able to supervise other staff and resolve all customer issues and complaints.
Excellent outgoing personality
Strong believer in good customer service
Knowledgeable about food safety standards
Natural leadership abilities
Good with math for cash counting
Completes all documentation
Good complaint resolution skills
Reports to management
Reduces food waste through tracking average daily sales of food, drinks and cookies.
June 2009 to July 2014 Subway Restaurant NorthÂ—London, UK Subway Shift Leader
Made certain all staff wore gloves in the food prep area.
Interacted with customers.
Ensured food was rotated according to schedule.
Tracked food waste.
Made shift bank deposits.
Ensured cleaning checklists were followed and accomplished.
Rotated food stock and monitored expiration dates.
Reduced food waste by planning how much to prep for the day according to usage patterns.
May 2008 to May 2012 Subway Restaurant SouthÂ—London, UK Subway Shift Leader
Performed all opening duties each morning.
Baked bread, prepped vegetables, and mixed salads.
Set up the sandwich making display area.
Prepared the cash drawer.
Wrote schedules for other shift staff.
Handled customer complaints.
Monitored performance of cleaning duties.
Made sure employees took scheduled breaks in accordance with the law.
Interacted with officials during random health department checks.
2008 Rollling Hills Secondary School, London, England Secondary School GCSE