Creative Floral Designer with an eye for detail. Exceptionally skilled at cutting and arranging live and dried flowers, silk flowers and assorted garnishments according to customer specifications for various occasions. Committed to producing customised arrangements of various shapes and sises.
Â• Ability to create an assortment of arrangements Â• Adept at selecting ribbons, containers and other accessories Â• Excellent ability to ensure timely delivery of arrangements Â• Proven ability to communicate with customers Â• Remarkable ability to work well in sometimes stressful environments Â• Adept at meeting often tight deadlines whilst ensuring accuracy Â• Comprehensive communications skills
February 2014 to Present London Floral Supplies Â— London, England Floral Designer Â• Inspected arrangements before they were either presented to the customer or delivered. Â• Established productive communications with customers, staff and delivery drivers. Â• Prepared arrangements for both personal and professional occasions. Â• Ensured that all arrangements were safely prepared for delivery. Â• Created customised bouquets, corsages, centerpieces and wreaths. Â• Helped customers choose accessories such as toys and cards. June 2010 to December 2013 Main Street Flower Shop Â— London, England Floral Designer Â• Developed and implemented a customer reward programme to encourage repeat business. Â• Prioritised floral orders and ensured that customer instructions were followed. Â• Handled customer phone calls and worked to resolve any issues with orders. Â• Provided orientation for new floral design team members and oversaw work. Â• Took orders over the phone, via email and from the website. Â• Entered customer information into the shop’s database. Â• Provided follow-up calls to ensure customer satisfaction.
2010 University of Cambridge, Cambridge, England, UK Bachelor of Arts, Interior Design