Capable and efficient Dental Receptionist for over 6 years with Administrative Assistant Certification. Highly versatile and excels working within a team. Proficient in a variety of schedulling software and MS Office.
Pleasant speaking voice
Excellent written and verbal communication skills
Strong knowledge of NueMD and CareCloud schedulling software
Adept at multi-line phones
Ridgeview Dental Professionals 1/1/2011 to Current Dental Receptionist London
Schedule post-op appointments and reiterate follow-up guidelines.
Contact insurance companies to verify patient coverage and fee schedule.
Accept and process electronic payments, cash, and checks.
West Coast Dental Associates 9/1/2008 to 1/1/2011 Dental Receptionist London
Coordinated patient schedule and flow throughout the day through proactive preparedness in providing accurate appointment sheets to staff.
Gathered and organised patient files prior to first appointment of the day.
Called patients to offer earlier appointment times after tracking no-shows and determining available openings.
London Community Dental 5/1/2006 to 9/1/2008 Dental Receptionist London
Provided a courteous reception and first impression both in-office and over the phone.
Maintained a clean and efficient office and waiting area for patients to rest comfortably.
Directed patient questions to appropriate staff or medical professionals.
London Community College 2005 GED London, England, UK Administrative Assistant Certification – 2006