Persuasive Orthodontic Treatment Coordinator coordinating communications with patients and parents to ensure a commitment to dental treatment plans. Adept at establishing effective relationships doctors, staff members and patients. Committed to clearly presenting treatment options.
Â• Substantial familiarity with dental treatments and procedures Â• Strong knowledge of financing options and dental payment processing Â• Ability to provide assistance with basic dental procedures Â• Proficient in the use of MS Office software applications Â• Remarkable understanding of dental insurance claims Â• Excellent interpersonal skills and communications abilities Â• Impressive ability to efficiently manage multiple tasks
September 2009 to March 2010 Healthcare Associates Â— London, England Orthodontic Treatment Coordinator Â• Provided patients and parents with detailed information on dental financing options. Â• Responded to all patient and parent inquiries in a timely, courteous manner. Â• Made arrangements to call parents and patients at convenient times. Â• Developed scripts for phone calls to patients or parents. Â• Coordinated external marketing activities. March 2010 to November 2012 Oceanside Dental Facilities Â— London, England Orthodontic Treatment Coordinator Â• Provided patients with a thorough explanation of the orthodontic procedures. Â• Maintained ongoing post-visit communications with patients. Â• Assisted orthodontist with dental treatments and patient evaluations. Â• Maintained strong relationships with all patients and dental staff. Â• Remained updated on available financial options. November 2012 to Present University of London Dental School Â— London, England Orthodontic Treatment Coordinator Â• Discussed follow-up procedures with patients and worked to secure payment arrangements. Â• Maintained inventory of dental supplies and reordered as necessary. Â• Worked to convince patients to commit to follow-up treatments. Â• Addressed any billling and insurance issues in a timely manner. Â• Greeted patients and answered any immediate questions. Â• Contacted patients with appointment reminders. Â• Trained new office staff members.
2009 University of Cambridge, Cambridge, England, UK Bachelor of Science, Dental Assisting