Experienced Post Office Counter Clerk who keeps up with all of the changes to the postal rates and service features. Adept at handlling a busy post office service desk, helping clients to find the right service for their needs and delivering mail to post office boxes. Specialises in holiday seasons and handlling customer questions.
Respected postal employee with all of the customers in various regions
Knowledgeable on postal rates and services
Strong understanding of postal distribution methods
Able to quote features on each postal service
Excellent customer service skills
Very strong communication skills
January 2010 to July 2014 Manchester Post Office-Manchester, UK Post Office Counter Clerk
Assisted customers in determining the proper postal service for their needs and in finding the right postal rate for their budgets.
Patiently answered all customer questions and made certain that each customer understood the features available to them.
Helped customers to pick out post office products that would make it easier for them to deliver their packages on time and without damage.
June 2006 to January 2010 Mailboxes Emporium-Manchester, UK Post Office Counter Clerk
Handled all of the counter business for customers that dealt with the Unites States Postal Service.
Distributed mail to the post office boxes in the facility.
Answered customer questions and helped customers to choose the proper post office products for their needs.
2006 Pastor Edwards Seniour Secondary School, London, England, UK, Secondary School GCSE