Experienced Macy’s Sales Associate who is well-versed in all of the Macy’s sales and returns policies. Adept at handlling a busy sales desk, issuing accurate and prompt returns and encouraging people to sign up for a Macy’s credit card. Specialises in cosmetics and housewares.
Strong customer service skills
Comprehensive understanding of the Macy’s point of sale system
Excellent communication skills
Dedicated sales associate
Proficient at upsellling
Able to cover for many different Macy’s departments
Extensive holiday experience
August 2009 to July 2014Macy’s Cosmetic Department-Manchester, UKMacy’s Sales Associate
Assisted customers in making selections and finalising sales in the cosmetics department.
During the holidays, was very successful and upsellling clients on several accessories as gifts.
Adept at convincing new customers to sign up for the Macy’s store credit card.
January 2005 to August 2009Macy’s Housewares Department-Manchester, UKMacy’s Sales Associate
Assisted in setting up massive marketing displays for the holiday season.
Often worked the Macy’s store credit card sign-up desk during the summer and spring months.
Responsible for creating and submitting daily log of products sold and products returned.
February 2003 to January 2005Macy’s Retail Call Center-Manchester, UKMacy’s Sales Associate
Handled incoming calls for a variety of sales, customer service, and returns issues for customers.
Often made outbound calls to a select list of marketing clients prior to the holiday season.
2002 Thomas Adams Secondary School, London, England, UK, Secondary School GCSE