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Highly seasoned and sympathetic Social and Human Service Assistant with an excellent work ethic and customer service record. Especially adept at providing social service support to a variety of diverse populations in terms of age and race. Strong background in building relationships with service groups and organisations in the broader community.
- Strong breadth of social work experience
- Excellent abilities to provide social services to diverse populations
- Superior grasp of human behaviour patterns
- Outstanding ability to use educational technology in creative and productive ways
- High organisational and problem-solving skills
- Sound written and oral communication skills
June 2010 to Present Midlands Social Services, London, England Social and Human Service Assistant
- Furnished advice and assistance to residents and their families regarding employment and education options.
- Provided residents with linkages to community resources and other social services.
- Directed volunteer training and orientation sessions on a monthly basis.
- Built and maintained strong professional relationships with coworkers and residents.
- Contributed to formulation of department and programme policies.
June 2006 to May 2010 Uta Halee Girls’ Village, London, England Social and Human Services Assistant
- Provided assistance and support to social services director as assigned.
- Completed and updated resident social histories within a strict timeframe.
- Upheld customer service principles, infection control and resident confidentiality per facility policies and guidelines.
2006 University of Leeds, Leeds, West Yorkshire Bachelor’s Degree in Social Work