Highly seasoned and sympathetic Social and Human Service Assistant with an excellent work ethic and customer service record. Especially adept at providing social service support to a variety of diverse populations in terms of age and race. Strong background in building relationships with service groups and organisations in the broader community.
Strong breadth of social work experience
Excellent abilities to provide social services to diverse populations
Superior grasp of human behaviour patterns
Outstanding ability to use educational technology in creative and productive ways
High organisational and problem-solving skills
Sound written and oral communication skills
June 2010 to Present Midlands Social Services, London, England Social and Human Service Assistant
Furnished advice and assistance to residents and their families regarding employment and education options.
Provided residents with linkages to community resources and other social services.
Directed volunteer training and orientation sessions on a monthly basis.
Built and maintained strong professional relationships with coworkers and residents.
Contributed to formulation of department and programme policies.
June 2006 to May 2010 Uta Halee Girls’ Village, London, England Social and Human Services Assistant
Provided assistance and support to social services director as assigned.
Completed and updated resident social histories within a strict timeframe.
Upheld customer service principles, infection control and resident confidentiality per facility policies and guidelines.
2006 University of Leeds, Leeds, West Yorkshire Bachelor’s Degree in Social Work