Certified National Apartment Leasing Professional (NALP) who approaches the job with tenacity, enthusiasm, creativity and professionalism.Accurate financial record keeping, targeted marketing and a higher than average occupancy rate of 85 percent are a result of attention to detail and a highly developed sense of organisation.
Accurate financial records
Assume Property Manager duties when required
July 2009 to July 2014 Pleasant Lakes Apartments Â– London Property Management Assistant
Ensured maintenance requests were handled satisfactorily by following up with residents.
Assisted in planning resident functions and often acted as host, always professionally representing the property.
When necessary, enforced the policies of the community.
Contributed to and distributed community newsletters, flyers and pamphlets.
January 2007 to June 2009 West Park Villas Â– West Park CA Property Management Assistant
Showed apartment models and communicated the features and benefits of living in the community.
Had prospective residents complete application and secured deposit according to company policy.
Updated availability report.
Processed applications for approval.
Ensured apartments were ready for agreed move-in date.
June 2005 to December 2006 Hyland Hills Hacienda Â– Hyland Hills CA Part-time Property Management Assistant
Worked primarily evenings and weekends to greet potential residents, answer questions and show apartments.
Accepted applications for approval and ensured client understood the process and timing.
Checked number and layouts of apartments available based on client requests.
2013 National Apartment Association National Apartment Leasing Professional (NALP) 2007 Durham, Community College, Durham, England, UK Associate Degree, Business Administration