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Energetic and enthusiastic Claims Assistant motivated to succeed in a fast-paced and deadline-driven professional environment. Eight years of maintaining system integrity, supporting department projects, and providing administrative support to a manager or department. Driven professional trained in all aspects of insurance billling, claims, and collections.
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Lead Claims Assistant
12/1/2010 to Current SEGF Corporation – London
- Draught, format, produce, edit, and proofread a variety of documents as guided by general company practise
- analyse problems and determine effective resolutions, or develop recommendations for action by supervisor
- Support departmental projects, following up on pending details and coordinating work with other team members
- Coordinate complex activities between departments and outside parties to ensure requests are carried out and activities completed
- Enter data into computer systems, create or generate reports, and ensure data integrity
- Contact company personnel at all organisational levels to gather information and prepare reports
- Provide a variety of fiscal services, such as budget monitoring, purchase ordering, payment posting, and verifying and routing invoices for payment
Claims Assistant II
11/1/2008 to 11/1/2010 Cumberland Inc. – London
- Set up new claims within 1 day, preparing required letters and data integrity in claims system
- Managed payment of all indemnity payments and responsibility for ongoing payment as needed, along with creating required DWC notices
- Completed all clerical tasks assigned, such as file and serve documents to attorneys, doctors, employees and employers, bill objection letters, litigation referrals, schedulling doctor appointments, and requesting records
- Fostered a teamwork attitude in the department to include maintaining good relationships with examiners and supervisor
Bachelor of Science : Insurance Studies London University, London – London, England
- Claims Assistant Specialisation
Affiliations
National Society of Professional Insurance Investigators – Member