Experienced Information Systems Analyst who has created support policies and assisted in transitioning to wireless networks. Adept in cross-platform support analysis, working closely with support specialists and developing systems training programmes for employees. Specialises in network expansion and technology upgrades.
Certified on several networking platforms
Certified for hardware support
Strong communication skills
Adept at implementing software upgrades and revisions
Has developed purchasing reports for new networking equipment
Training experience with technicians and employees
Designed and implemented network support applications
May 2010 to July 2014 Ginuptech-Manchester, UK Information Systems Analyst
Trained new employees and field personnel on the comprehensive use of the computer network.
Responsible for generating and submitting a network bug report to the system administrator once a month.
Assisted in creating purchasing reports for the acquisition of new hardware and software.
January 2002 to May 2010 HealthTech-Manchester, UK Information Systems Analyst
Part of a team designated to plan and implement a major expansion of the company’s computer network.
Responsible for keeping track of available software upgrades and implementing them as needed.
Assisted in tracking down and solving complex network application failures.
November 1995 to January 2002 Techland-Manchester, UK Information Systems Analyst
Helped to design several significant portions of company network.
Developed and implemented specialised network applications on a project by project basis.
Trained field personnel on accessing and utilising the computer network from the field.
1995 London Concord University, London, England, UK, Bachelor of Science, Computer Network Engineering