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Experienced Information Systems Analyst who has created support policies and assisted in transitioning to wireless networks. Adept in cross-platform support analysis, working closely with support specialists and developing systems training programmes for employees. Specialises in network expansion and technology upgrades.
- Certified on several networking platforms
- Certified for hardware support
- Strong communication skills
- Adept at implementing software upgrades and revisions
- Has developed purchasing reports for new networking equipment
- Training experience with technicians and employees
- Designed and implemented network support applications
May 2010 to July 2014 Ginuptech-Manchester, UK Information Systems Analyst
- Trained new employees and field personnel on the comprehensive use of the computer network.
- Responsible for generating and submitting a network bug report to the system administrator once a month.
- Assisted in creating purchasing reports for the acquisition of new hardware and software.
January 2002 to May 2010 HealthTech-Manchester, UK Information Systems Analyst
- Part of a team designated to plan and implement a major expansion of the company’s computer network.
- Responsible for keeping track of available software upgrades and implementing them as needed.
- Assisted in tracking down and solving complex network application failures.
November 1995 to January 2002 Techland-Manchester, UK Information Systems Analyst
- Helped to design several significant portions of company network.
- Developed and implemented specialised network applications on a project by project basis.
- Trained field personnel on accessing and utilising the computer network from the field.
1995 London Concord University, London, England, UK, Bachelor of Science, Computer Network Engineering