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Todd Fleer
100 Royal Worcester Drive
London, England W1T 1JY Mobile: 7700 900129
Tel: (020) 7123 4567 todd-fleer@email.com
Professional Summary
Professional Ecommerce Business Analyst who has a comprehensive understanding of Google marketing and online marketing tools. Adept in several Internet browsers and computer operating systems, market data analysis and several ecommerce business platforms. Specialises in developing efficient user interfaces and developing critical business reports.
Core Qualifications
- Well-versed in Google Analytics
- Strong Internet coding skills
- Business data gathering and analysis
- Able to develop comprehensive reports on complex topics
- Proficient in a wide variety of computer productivity software suites
- Good customer service skills
- Strong analytical skills
Experience
August 2002 to July 2014 Betty’s Online Shop-Manchester, UK Ecommerce Business Analyst
- Hired to help the company develop and effective ecommerce presence.
- Delivered reports that summarised sales and marketing data critical to making key business decisions.
- Trained a staff of ecommerce support associates to handle customer service calls from the website.
September 1999 to August 2002 Egads-Manchester, UK Ecommerce Business Analyst
- Responsible for making the ecommerce side of the business more efficient and profitable.
- Submitted regular reports comparing ecommerce platforms and making recommendations on each platform.
- Worked with all levels of management to make the transition to ecommerce smooth.
August 1996 to September 1999 The Ecommerce Provider-Manchester, UK Ecommerce Business Analyst
- Created custom ecommerce solutions for clients and then monitored client progress.
- Developed presentations to potential clients that explained ecommerce and its benefits.
- Responsible for overhaulling internal ecommerce solutions to make them more efficient.
Education
1996 University of Upper London, London, England, UK, Bachelor of Science, Computer Science