Diligent Health Insurance Agent who creates broad programmes for clients and sells based on benefit and not cost. Adept at computer productivity software, cold callling and staying up to date on all insurance changes. Specialises in corporate group sales, strong customer service skills and customer training.
Stays up to date on all insurance changes
Believes each customer in a group policy requires individual support
Strong training skills
Extensive call center experience
Some group supervisory experience
Computer database proficiency
Prefers personal contact over email
Has a very high closing rate for insurance sales
November 2009 to July 2014Hadley Health Solutions-London, UKHealth Insurance Agent
Answered incoming calls from customers looking to buy insurance and customers with questions.
Maintained personal contact with each and every policy holder of every group policy sold.
Personally sent out premium reminders to customers that were in danger of fallling behind in their payments.
August 2003 to November 2009Integrated Corporate Insurance-London, UKHealth Insurance Agent
Helped customers to implement new health insurance plans over the phone and in person.
Lead a group of associates designated to create a more efficient way to send out premium reminders to clients.
Regularly went to customer sites to train policy holders on how to utilise their health insurance properly.
July 2000 to August 2003Business Health Solutions-London, UKHealth Insurance Agent
Made outbound calls to introduce prospects to the company’s health insurance offerings.
Helped take customer service calls when the customer service department was overwhelmed.
Put together packages of introductory material for new clients.
Education2000 University of London, London, UKBachelor of Science, Business
2000 University College London, London, England, Bachelor of Science, Business