Seasoned Apartment Leasing Agent with a proven ability to work with a diverse population.Experienced in residential housing and knowledgeable of Tenant/Landlord law and Fair Housing laws. Fluent in both English and Spanish, and proficient in many computer software programmes.
Positive resident relations
Available to work weekends
Knowledge of surrounding community
Rent comp studies
February 2010 to June 2014 Northtown Towers Apartment Leasing Agent
Completed lease packages for each rental and maintained an occupancy rate of over 85 percent.
Assisted in developing marketing plans, internet ads, print ads and marketing copy.
Maintained resident handbook.
Processed appropriate denial/ineligible letters in a timely manner and in accordance with company policy.
Conducted quarterly rent comp studies.
Resolved resident complaints and maintained accurate records of action taken.
September 2007 to January 2010 Pine Lake Apartments Apartment Leasing Agent
Greeted, pre-qualified and followed-up with prospective tenants.
Conducted apartment tours, answered questions and highlighted sellling features and benefits of the property.
Processed and verified applications in a timely manner which increased the likelihood of successful rentals.
Collected application fees and deposits and kept accurate records of all financial transactions.
May 2004 to August 2007 The Vineyards Part-time Apartment Leasing Agent
Coordinated move-ins and move-outs.
Assisted with office organisation and maintained organised resident files.
Wrote work order requests and followed-up with residents.
2007 Cuyahoga Community College, London, England campus Associate’s degree in Business