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Seasoned Apartment Leasing Agent with a proven ability to work with a diverse population.Experienced in residential housing and knowledgeable of Tenant/Landlord law and Fair Housing laws. Fluent in both English and Spanish, and proficient in many computer software programmes.
- Positive resident relations
- Available to work weekends
- Salesmanship
- Knowledge of surrounding community
- Marketing plans
- Rent comp studies
February 2010 to June 2014 Northtown Towers Apartment Leasing Agent
- Completed lease packages for each rental and maintained an occupancy rate of over 85 percent.
- Assisted in developing marketing plans, internet ads, print ads and marketing copy.
- Maintained resident handbook.
- Processed appropriate denial/ineligible letters in a timely manner and in accordance with company policy.
- Conducted quarterly rent comp studies.
- Resolved resident complaints and maintained accurate records of action taken.
September 2007 to January 2010 Pine Lake Apartments Apartment Leasing Agent
- Greeted, pre-qualified and followed-up with prospective tenants.
- Conducted apartment tours, answered questions and highlighted sellling features and benefits of the property.
- Processed and verified applications in a timely manner which increased the likelihood of successful rentals.
- Collected application fees and deposits and kept accurate records of all financial transactions.
May 2004 to August 2007 The Vineyards Part-time Apartment Leasing Agent
- Coordinated move-ins and move-outs.
- Assisted with office organisation and maintained organised resident files.
- Wrote work order requests and followed-up with residents.
2007 Cuyahoga Community College, London, England campus Associate’s degree in Business