Theatre Support Worker CV Example
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THEATRE SUPPORT WORKER
Summary
I am well mannered, polite and hard working. Two years experience as a Funeral Operative/Arranger, currently A Theatre Support Worker Band 2 at Royal Oldham hospital, Since May 2014. I enjoy caring for people no matter what the circumstances are. I am a fast leaner and enjoy working as part of a team; can also use my enactive. I am also fully computer literate and have a clean driving licence. I am currently a private student at the bioe - british institute of embalmers since January 2014. I fund this course myself, take exams and study in my own free time. I very much enjoy this course and I have just recently passed all my theory exams gaining a merit. This is the area I would like my career to be in eg funeral arranger/embalming/funeral director. As this is my passion!
Thankyou for taking your time to read my supporting information, hope to hear from you soon.
Experience
05/2014 - Current
Royal Oldham HospitalTheatre Support Worker
- collecting patients from the wards and taking them to the operating theatres talking with and reassuring patients during this transfer Making sure that the ODP / surgeon / anaesthetist is aware of problems and concerns.
- sitting and talking with patients who are undergoing procedures under local anaesthetic as a way of supporting and reassuring them taking part in all the required checks in theatre, eg counting, checking and documenting instruments used during an operation understanding the equipment used and being able to place it in the correct position helping with the collection of specimens cleaning the operating theatre before, between and after operations helping ensure that patient safety is at the heart of all we do in theatres.
01/2013 - 04/2014
Trafford General HospitalTrainee Clinical Support Worker
- Undertake a range of duties related to patient care.
- Care for the patient's physical, psychological, Social, Spiritual, Cultural and Recreational needs within a defined programme of healthcare ensuring that the patients dignity is maintained at all times.
- Observe, report and record any changes, which may indicate an alteration in the patient's wellbeing as well as any routine observations required.
- Converse with the patients and their relatives/carers in a positive and respectful manner, ascertaining their needs and assisting them as appropriate.
- Communicate to Patients, relatives, carers ensuring that professional boundaries are observed at all times To ensure any expression of dissatisfaction or complaint from a patient is referred to the Registered Nurse in charge Escort patients within and outside the hospital grounds.
- Reporting verbally, and when necessary, in writing on observations while escorting.
- Provide support to service users within the community as outlined in the risk assessment, guided by the Registered Nurse.
- Care for Patient's belongings and hospital property and comply with the instructions and guidance in relation to the handling of patient's cash and valuables.
- Report any potential hazards, untoward incidents, accidents or complaints involving patients, relatives/carers or staff to the Registered Practitioner in charge.
- Maintain a general knowledge of current ward, service and trust arrangements, operational policies, clinical objectives, procedures, overall philosophy and work in accordance with these.
- Ensure good working relationships with all grades and disciplines, contributing to the effective running of the service by engaging in discussions and attending appropriate meetings.
- Attend mandatory and non-mandatory in-service training sessions and refresher courses as required by the Trust and as identified in the Appraisal process.
- Responsibility: to receive clinical and managerial supervision.
- Carry out basic administrative tasks as required such as photocopying, faxing and the making and receiving of phone calls.
09/2010 - 09/2012
Elizabeth Way Family Funeral ServiceFuneral Operative
- Taking details from relatives or friends of the deceased and arranging for transfer of the body to the place of rest before the funeral.
- Arranging the date and time of the funeral with the church, cemetery or crematorium.
- Organising caskets, flowers, transport, death notices and obituaries in the press selected by clients.
- Place and adjust lights, fixtures and floral displays.
- Advising on legal requirements and helping client's complete paperwork.
- Advising on Coroners' procedures if necessary.
- Washing, dressing and caring for the people who have passed away.
- Arranging visits to the place of rest.
- Offer comfort to bereaved family and friends.
- Be caring, understanding and sympathetic without becoming personally affected by clients' distress.
- Safeguard a client's property and belonging's and returning to family or friends.
- Answering the phone and taking messages where appropriate.
- Dealing with the post and allocating it into the correct file.
- Ensuring the office is maintained and kept tidy at all times.
- Stock checks and placing orders when needed.
- Opening and locking up and some occasions as I have my own keys.
07/2010 - 09/2010
Brantwood Design & BuildReceptionist
- Deliver excellent customer service, at all times Greeting visitors, offering them refreshments and directing them to the right person Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail Answering calls and taking messages Screening phone calls Keeping the reception area tidy Dealing with customer complaints Receipt of courier parcels Maintain the general filing system and file all correspondence Open and date stamp all general correspondence Stock take and administration.
Education
2010
Our Lady's RC High SchoolApprenticeship in Customer Service Level 2
*National Vocational Qualifications, Advanced Certificate in Funeral ServicesGPA: First aid in the work placeFirst aid in the work place Level 2 BTEC health and social care
* Embalming degree - British institute of embalmers
Maths - C
*English Language - C
*English Literature - C
*ScienceAdditional science - C Religious Education - C Leisure and tourism - CC Business Studies - D Art and design - B
Skills
administrative, Art, basic, C, communications skills, client, clients, excellent customer service, Customer Service, directing, e-mail, English, faxing, filing, infection control, legal, listening, managerial, meetings, memory, office, office equipment, patient care, patient safety, philosophy, policies, press, receiving, reception, Reporting, risk assessment, Risk management, Safety, Self-motivated, supervision, surgeon, taking messages, telephone, phone, theatre, written, written and communication skills
CV Overview
Companies Worked For:
- Royal Oldham Hospital
- Trafford General Hospital
- Elizabeth Way Family Funeral Service
- Brantwood Design & Build
School Attended
- Our Lady's RC High School
Job Titles Held:
- Theatre Support Worker
Trainee Clinical Support Worker
Funeral Operative
Receptionist
Degrees
- Apprenticeship in Customer Service Level 2
*National Vocational Qualifications, Advanced Certificate in Funeral Services
Maths - C *English Language - C *English Literature - C *Science
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