Success Manager CV Example
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SUCCESS MANAGER
Summary
Results-orientated marketer with exceptional content writing skills. The content that I create is effective at driving more web traffic, building loyalty and long-term relationships with customers while exceeding sales targets. Alongside marketing, I have extensive experience in account and customer relationship management. I cultivate, nurture and maintain long-term customer relationships to boost sales and grow brand visibility.
Skills
- Communications Marketing and Content Writing
- Excel, Word, PowerPoint, Photoshop
- Researcher
- Proofreader
- Creation of images and GIFs
- Lead Generation
- Account Management
Experience
SoAmpliMay 2017 to CurrentSuccess Manager
London
London
- Account Management
- Reports and analytics
- Client support via live chat, email and video call
- Content writing and marketing
- Sales support
- Lead Generation
- Providing demos and training sessions
With The Fit TherapiesAugust 2016 to CurrentMarketing Advisor
London
London
- Marketing planning and strategy
- Content writing
- Image and video creation
- Lead Generation
- Reports and analytics
- Client support via email and messenger
- Website management
FacebookMay 2015 to June 2016Politics and Government Outreach, Operations Specialist
London
London
- Page and Profile operations including; hacked accounts, verification, page and profile migration, impostors, name changes, and general technical issues
- Creating operation tickets for the tech team in America and working alongside the team to resolve any page/profile issues or requests
- Providing training sessions for Members of Parliament and Members of European Parliament
- The first point of contact for the Politics and Government team in the UK
- Chief of staff for my team (e.g. diary management, responding to invitations on behalf of my team, and other ADHOC duties)
UK YouthApril 2013 to April 2015Communications Officer
London
London
- Client support via email, telephone and face-to-face
- ADHOC
- Content writing (including writing blogs for UK Youth's website)
- Managing the companies social channels
- Website management
- Events support (such as UK Youth's AGM, Gala Dinner and the Live Digital Debate at the House of Lords)
- Gala Dinner Committee member 2014 and 2015
Education and Training
Oasis AcademyGCSE
- English Literature: A
- English Language: A
- Mathematics: C
- Art: B
- ICT: A
- Science: C
- Music: C
Oasis Academy (A-Levels, BTECs and NVQs)GCSE
- English Language: A
- English Literature: A
- NVQ in Digital Marketing Level 4
- BTEC in Digital Marketing Level 4
- NVQ in Business Administration Level 4
- BTEC in Business Administration Level 4
Accomplishments
- I achieved a letter of appreciation from the House of Lords in 2014, regarding the work that I participated in for the Live Digital Debate
- Anne, Princess Royal, attended UK Youth's Gala Dinner in which I was a Committee Member of
- After a couple of weeks of working at SoAmpli, I helped the companies Facebook page become eligible for the grey verification badge
Certifications
- Media and Presentation Skills Training (2016)
- Deaf and Interpreter Training (2015)
- Accenture Communications Training (2014)
- Online Safety Training (2014)
- Managing Challenging Behaviour Training (2014)
CV Overview
Companies Worked For:
- SoAmpli
- With The Fit Therapies
- UK Youth
School Attended
- Oasis Academy
Oasis Academy (A-Levels, BTECs and NVQs)
Job Titles Held:
- Success Manager
Marketing Advisor
Politics and Government Outreach, Operations Specialist
Communications Officer
Degrees
- GCSE
GCSE
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