Through my extensive retail experience, I have been able to enhance my customer service skills. Improving my customer service skills is by having a thorough knowledge of your inventory, be experienced and familiarised with your products, and being able to help customers make the best choices for them. When I worked at Zara, I used to spend few minutes before we open the store to glance around the shop floor to see where the prices of each product were and where they belonged because they use to do a lot of moving around on the shop floor twice a week. That enables me to make sure I was fully aware of their performance and could make knowledgeable recommendations to customers.
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