Retail Assistant CV Example
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RETAIL ASSISTANT
Personal Information
Name of Birth: Zanif Nataki Carter
Date of Birth: 12/01/1998
Present Resident: Hatfield, UK
Sex: Female
Status: single, 0 children.
Hobbies: International Travel, mind opening studies, shopping, beauty, modeling and light sports.
Overview
I am a proactive responsible student with a background as former retail assistant and beauty consultant looking to join a growing entrepreneurial organization as well as implement and develop my customer service skills. I thrive when working in a team and I am equally as productive and enjoy working when self-directed or even under pressure. I make sure that I can always be accounted as dependable and reliable, therefore punctuality, attendance and honesty is of high regard to me. I try to embrace everyone that I meet with positive energy, be it a collage, stranger or my manager, as I believe everything just runs smoothly, I believe this to be vital motivational, innovative and positive skills necessary in any work structure. I am more than willing to undertake any training that is required as I am highly adaptable to circumstances.
Skills
Customer Service, preparation, Budgeting, Account Management, Accounts Payable/Receivable, Creative Problem Solving, Client Relations, Business Development, Customer Needs Assessment, Customer Satisfaction, time management and dependability.
Education
GCSE2014Fitzalan High School, Cardiff, Wales
Performing Arts - Merit (B)
Law Degree Distinction* (A*)
Continuing education:As levels2016St Davids College, Cardiff, Roath, Wales
Maths - (B)
English -(A)
Science (Extended Cert) - Merit (B)
Music (Extended Cert) - Merit (C)
Art (Extended Cert) - Merit (B)
Business (Extended cert) - (B)
Sociology - (B)
Business - (B)
Undergraduate Law Degree:BA'S2020University of Hertfordshire, Hatfield, Hertfordshire, England
Contract Law - 2.1
Psychology - 2.1
Experience
River IslandCardiff, WalesRetail Assistant03/2016 to 12/2017
- I explained information about the quality, value and style of products to Influence customer buying decisions which assisted in guiding customers in choosing items that reflected personal style and shape. I recommended merchandize based on customer needs, placed special orders and called other stores to find desired items, and directed strategic and brand-appropriate marketing initiatives to improve presentation and maximize sales as well as balancing the needs of multiple customers simultaneously in a fast-paced retail environment. I completed shop floor replenishment to guarantee size availability and promote customer satisfaction I maintained knowledge of ongoing market and product trends to effectively answer customer questions such as maintaining knowledge of current promotions, policies regarding payments and exchanges, and security practices.
- Unloaded lorries, stocked shelves and carried merchandize out to the shop floor for customers. I processed shipments and maintained an organized stockroom, facilitated monthly and quarterly physical inventory counts. I additionally Replenished floor stock and processed shipments to ensure product availability for customers. As well as marking the clearance products with updated price tags.
-
I frequently exceeded targeted sales goals by set %. I attended a number
of team meetings each month to voice concerns and offer constructive
feedback to others and communicate merchandize needs and issues to
appropriate supervisors in a timely manner, I am very happy to happen to build
and maintain effective relationships with co-workers and senior
management. I actively collaborated with customer service team members to
provide exceptional service throughout the entire shopping and purchasing
experience. I consistently maintained visually appealing and effective displays
for the entire shop, opened and closed the shop, including counting cash
floats, computed sales prices, total purchases and operate a cash register
to process cash, cheque and credit card transactions to process payments,
and make bank deposits. I to conclude by administering all point of sale
opening and closing procedures.
Mitchells & ButlerCardiff, ThornhillBartender Waitress04/2015 to 01/2016
- Skillfully anticipated and addressed guests' service needs. As a waitress and bartender my job consisted of me promptly serving all food courses and alcoholic beverages to guests. Delivering exceptional service by greeting and serving customers in a timely, friendly manner. I assisted guests with making menu choices in an informative and helpful fashion to a high quality of expectations and standards. Regularly checking on guests to ensure satisfaction with each course and beverage. I maintained knowledge of current menu items, garnishes, ingredients and preparation methods. I concluding inquire about guest satisfaction, anticipated additional needs and happily fulfilled requests.
- Accurately recorded orders and partnered with team members to serve food and beverages as well as effectively communicating with kitchen staff regarding customer allergies, dietary needs and other special requests. In addition I correctly calculated charges, issued bills and collected payments.
- I actively demonstrated awareness of liability issues and the law by confirming legal drinking age and discontinuing service to intoxicated guests, I actively comply with all health department regulations and rectified issues immediately. I also managed closing duties, including restocking items and reconciliation of the cash drawer. Effectively used items in stock to decrease waste and profit loss. I correspondingly routinely cleaned the table linens, table settings, glassware, windowsills, carpets, counters, floors, storage areas and service refrigerators, bar area including; nozzles, dispensers and front of house. I completed opening and closing checklists according to set standards as well as operated and maintained cleaning equipment and tools(defining between the cleaning chemicals), including the dishwasher, hand wash stations, pot-scrubbing station and waste compactor.
Beauty Flex CosmeticsCardiff, WalesCosmetic Beauty Advisor01/2014 to 02/2015
- I made it my priority to work a more than usual flexible timetable to accommodate salon needs, I rotated between spa front desk management and monitoring the reservation room, clearly communicated with each technician regarding any timetable changes, coordinated and booked all spa service appointments for individual and group clients. I meticulously entered client and service information when booking appointments. Helped analyse customers' hair condition to recommend appropriate products and hair care methods besides arranging beauty consultations and hair styling appointments daily. I diligently monitored and tracked salon product contracts and deliveries. I always processed all cash and credit card transactions with a 100% accuracy rate, sold target amount in spa retail items and gift cards in a target month period. Satisfactorily I informed guests of spa services, programs, treatments and activities over the phone and in person.
- I efficiently checked members and guests in promptly for their appointments, provided accurate product and merchandise information to customers, advised guests on special events and product promotions, suggested and sold salon services, retail products to customers and responded to customer inquiries in a friendly and professional manner and addressed all guest complaints and referred any escalated situations to management. As well as instruct guests on facility safety measures. I additionally offered refreshments of ice water and iced tea to all incoming guests, supplied guests with robes, slippers and locker keys besides replacing towels and mats and escort guests to their specific rooms. I then restocked body treatment sheets after each spa session. I documented any observed safety hazards and reported them to management, moreover I immediately collected soiled linens and placed in the appropriate receptacles. I made it my precedence to research the various types of spa therapies and treatments to be better informed of spa services. I then organized salon paperwork and office files before executing all daily opening and closing procedures.
Interests
Shopping, I usually volunteer at my local homeless shelter in Cardiff, which I take my younger siblings (brothers and sister) along to give them a sense of giving back to the less fortunate and how to feel amazing when giving. I love activities such as yoga, Pilates and meditation. Baseball, Basketball, and those vigorous hands on ball games. reading and writing brief stories and songs. I also collect crystals.
CV Overview
Companies Worked For:
- River Island
- Mitchells & Butler
- Beauty Flex Cosmetics
School Attended
- Fitzalan High School
St Davids College
University of Hertfordshire
Job Titles Held:
- Retail Assistant
Bartender Waitress
Cosmetic Beauty Advisor
Degrees
- GCSE 2014
Continuing education : As levels 2016
Undergraduate Law Degree : BA'S 2020
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