Personal Assistant/Administrator CV Example
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PERSONAL ASSISTANT/ADMINISTRATOR
Summary
I am a highly experienced personal assistant/administrator having worked in the HE sector for the majority of my working life and until August 2016, I was employed as Administrator for the Liverpool Confucius Institute based at the University of Liverpool.
Experience
January 2017
Nugent Care Charity ShopLiverpool
- I am currently volunteering as a shop assistant and my duties are as follows.
- Face to face customer service.
- Cash and credit card sales and payment.
- Putting out donated items and stock control.
- Cleaning and tidying shop area.
October 2009
to
August 2009
Liverpool Confucius Institute, University of LiverpoolPersonal Assistant/Administrator
- The Confucius Institute opened in 2009 and was based at the University of Liverpool.
- It is a focal point for all China-related activity in Liverpool and across Merseyside, working closely with schools and colleges, local businesses, community groups and individuals to promote Chinese language and culture.
- As this was a newly formed department, I set up all office procedures from scratch.
- I devised processes to record student information and financial transactions, organised the programme of courses and supervised a team of 6 staff.
- I was also responsible for providing periodic feedback reports to Chinese funding body and was the key contact for the department dealing with all enquiries to the department.
- I list below a description of duties and responsibilities and my duties constantly changed throughout my tenure with the Institute and I took on board all aspects of work to ensure the smooth running of the Institute.
- Supervision of staff.
- Reception and general day to day office duties.
- Providing a bespoke clerical and secretarial support to both Head of Department and Deputy Directors.
- Processing all financial transactions through large financial database.
- Scheduling and servicing staff meetings.
- Acting as key contact to the Institute, responding to e-mail queries and telephone calls.
- General day to day office duties.
- Record keeping and data cleansing.
- Providing feedback for audit reports and for end of year accounts to Hanban (our funding partners).
- Collaborating with internal and external colleagues and institutions.
- Arranging travel and accommodation for deputy directors.
- Arranging the annual programme of Chinese themed projects and events Throughout my working career at the University, I have regularly attended 'in house' training courses and participated in mandatory training for university systems such as AGRESSO (university finance software), TULIP (The University of Liverpool Information Portal) and SPIDER (Student database) and all optional refresher courses.
August 2000
to
October 2009
University of LiverpoolAccreditation Administrator
- The Centre for Continuing Education provides a programme of short courses, lectures and local events for the Merseyside community and is based predominantly for adult learners.
- Brief description of duties and responsibilities:-.
- Dealing with all matters relating to credit accumulation for transferring credits to and from the university via the CAT scheme.
- Production of all student transcripts, syllabuses and module specifications as and when requested.
Education and Training
August 2000
Higher EducationCourse Processor/HoD Secretary - Centre for Continuing Education, UofL
I was part of the team of course processors responsible for the organisation and administration of the adult education programme.
I was also secretary for Head of Department transcribing shorthand/ audio tapes and typing correspondence, diary management, organising travel and accommodation and planning meetings and events.
Millbank College of CommerceCertificate in Leadership & Management, University of Liverpool
Certificate in Management, University of Liverpool
Advanced Level Apprenticeship in Management (equivalent to A Level study)
City and Guilds Functional Skills - English and Maths
ILEX Secretarial Certificate: Liverpool
EducationLiverpool
Education
University of LiverpoolGo Higher Foundation Degree (SES)
Holt Comprehensive School
O Level English & Maths
Skills
A Level, AGRESSO, audio, audit reports, Chinese, clerical, credit, customer service, database, e-mail, English, finance, financial, Functional, Leadership, meetings, office, processes, processors, Reception, Record keeping, sales, Scheduling, scheme, Secretarial, shorthand, stock control, Supervision, telephone, Arranging travel, typing
CV Overview
Companies Worked For:
- Nugent Care Charity Shop
- Liverpool Confucius Institute, University of Liverpool
- University of Liverpool
School Attended
- Millbank College of Commerce
University of Liverpool
Job Titles Held:
- Personal Assistant/Administrator
Accreditation Administrator
Degrees
- Higher Education
Certificate in Leadership & Management, University of Liverpool Certificate in Management, University of Liverpool Advanced Level Apprenticeship in Management (equivalent to A Level study) City and Guilds Functional Skills - English and Maths ILEX Secretarial Certificate : Liverpool Education
Go Higher Foundation Degree (SES) Holt Comprehensive School O Level English & Maths
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