I HAVE 24 YEARS EXPERIENCE IN CUSTOMER SERVICE, 12 YEARS EXPERIENCE WITHIN THE BANKING INDUSTRY PROVIDING CONFIDENTIALITY & ACCURACY WHILST PROCESSING BANK TRANSACTIONS, ALONG WITH DEALING WITH CUSTOMERS IN A MORE IN-DEPTH MANNER, SUCH AS HELPING WITH ACCOUNT OPENING, BEREAVEMENTS, LENDING, ACCOUNT DIFFICULTIES BEING SYMPATHETIC, EMPATHISING.
In charge of the Music, Film and software department, Ordering and processing deliveries, Keeping stock levels accurate.
Handling & processing cash & cheque payments, Maintaining monies within the branch, storage of confidential waste, maintaining a high level of security in all areas and being responsible for many confidential matters and following procedures and guidelines to the book.
I set up the office for the accounts systems, filing important confidential materials, Maintaining relationships with our customer, processing of accounts, invoicing, expense claims, setting up filing systems, keeping trace of all products, stock takes.
Chasing outstanding debts, dealing with our large customers orders and any problems that may occur
I achieved NVQ 1, 2 & 3 at credit levels & National Diploma's
My favourite sports are Stoolball, Pole fitness, aerial hoop, & Dancing
I love most styles of music
Reading, mostly biography's anything from Bob Marley to Marie Rambert True life crime's are my favourite such as The Rays, Jack the Ripper.. Marina Cole is a favourite author of mine also
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