eCommerce Team Leader CV Example
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ECOMMERCE TEAM LEADER
Summary
* An approachable and naturally helpful Team Leader with 8 years managerial experience * Who works in a thorough and committed manner * A quick leaner who welcomes a challenge and adapts readily to new systems and procedures * A versatile innovative organiser and planner who motivates self and others to form an effective team * Possesses excellent communication skills and ability to develop working relationships * Pro-active and able to show initiative/ideas to constantly improve processes * Good team player and willing to be flexible, excellent organisational and decision-making skills * Ability to work efficiently under pressure and to KPI's yet maintain a good sense of humour
Education
Certificate: CourseBOURNEMOUTH & POOLE COLLEGE OF FURTHER EDUCATION － BOURNEMOUTH, POOLE, UKDEPARTMENT OF TRADE & INDUSTRY Export Administration Procedures BOURNEMOUTH & POOLE COLLEGE OF FURTHER EDUCATION Health & Safety Awareness Certificate Course
Certificate: Course, Communication StudiesCity & GuildsRisk Assessment Certificate Course Graphic & Design Certificate Course City & Guilds - Communication Studies
2013
Certificate: expiredSt John's First Aid at Work Certificate - expired but willing to re-certify Counterbalance Fork-Lift Truck Licence - expired 2013 IN-HOUSE TRAINING: Machine Maintenance Certificate Course PCB Rework and Repair Certificate Course PERSONAL
Experience
01/2012 to Current
eCommerce Team LeaderALLPORT CARGO SERVICES LTD － TilburyResponsible for the eCommerce accounts through leading each team, providing a high standard of customer service. Ensure all orders are received, prioritised and despatched accurately and on time. Ensuring that all staff conduct is profession and in accordance with company guidelines. Ensure the effective use of all space/working areas and equipment is used in the correct manner. Ensure that all handling equipment is operated safely and in accordance with H & S policy. Assist the Manager with regards retention, performance management and attendance of staff. Ensure all receipt of goods is in accordance with company's standard procedures. To record, check and accurately locate freight using appropriate management systems. To ensure that discrepancies and damages are reported and communicated to the appropriate departments. Assist the Manager in identifying and managing resource levels versus requirement.
01/2006 to 01/2011
Warehouse ManagerEXCALIBUR DISTRIBUTION － BasildonResponsible for the receiving processes, product storage and stock control, and the pick/pack functions within the warehouse. Ensuring inbound products and outbound orders are processed accurately, securely and within agreed service levels. Updating the warehouse layout and the picking locations to maximise efficiency and reduce errors. Organising various courier pickups, including up to 500 orders a day from e-commerce sales to U.K. and Europe. The management, motivation and organisation of a small team, ensuring they were trained to a standard that enabled agreed service levels to be met. Assisting in the development of systems and processes used within the distribution area including Key Performance Indicators (KPI's). Generating inventory reports and carrying out weekly stock checks of phones and all products. Scanning in and out phones and other products. Dealing with queries and problems. - 2 -
01/2005 to 01/2006
Production Technician (Temp.)ABB-MTE － Leigh-On-SeaAssembly of distribution cabinets.
01/2002 to 01/2005
Stores ManagerELECTRONIC TECHNICIANS LTD － DorsetResponsible for the management and running of the stores department. Rearranged stores layout to make better use of space and improve efficiency. Liaison with suppliers to progress orders. Allocation of stock to relevant kits. Packing and delivery of finished goods.
01/1993 to 01/2002
Export AdministratorCRYDOM INTERNATIONAL LTD － DorsetResponsible for the company administration relating to exports (2/3rds of total business - $12 Million p.a.). Calculation of freight charges and preparation of invoices, certification and Letters of Credit. Computer Internet use for making arrangements with the distribution service. Stock checking goods in Bonded Store. Designed new warehouse layout in order to maximise efficiency. Loading/unloading of pallets using Fork lift truck.
Certifications
Health & Safety Awareness Certificate Course Risk Assessment Certificate Course Graphic & Design Certificate Course Machine Maintenance Certificate Course PCB Rework and Repair Certificate Course
Personal Information
Driving license: Clean
Skills
Arrangements, Credit, Fork Lift, Invoices, Million, E-commerce Sales, Inventory, Sales, Sales To, Scanning, Stock Control, Assembly, Accounts Through, Customer Service, Ecommerce, Logistics, Performance Management, Receptionist, Retail Sales, Supply Chain, Pcb, Liaison, Loom, Packing, Progress, Cabinets, Excellent Communication Skills, Managerial, Team Player, Maintenance, Pcb Rework, Training, Risk Assessment
CV Overview
Companies Worked For:
- ALLPORT CARGO SERVICES LTD
- EXCALIBUR DISTRIBUTION
- ABB-MTE
- ELECTRONIC TECHNICIANS LTD
- CRYDOM INTERNATIONAL LTD
School Attended
- BOURNEMOUTH & POOLE COLLEGE OF FURTHER EDUCATION
City & Guilds
Job Titles Held:
- eCommerce Team Leader
Warehouse Manager
Production Technician (Temp.)
Stores Manager
Export Administrator
Degrees
- Certificate : Course
Certificate : Course, Communication Studies
Certificate : expired
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