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Duty Manager CV Example

CV Score: 85%

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DUTY MANAGER
Summary

My previous work experience has developed my personal effectiveness and business acumen.

I have consistently demonstrated my ability to build productive working relationships with both colleagues and clients.

Ambition and determination ensure that I consistently exceed expectation's and make a significant contribution to achieving key objectives and profits.

Skills
  • Having spent the past two years in a managerial position, I understand the necessity of proper people management in regards to achieving targets.
  • Efficiency is my strongest attribute; my desire to fulfil my duties in a swift and proficient manner allows me to always be organised and prepared in order to freely aid members of my team in order to meet their targets.
  • I have attended a range of courses from Equality, Diversity & Inclusion to Performance Management in which I have put into practice and contributed to the past two years of record sales
  • I have been commended for my ability to build and maintain relationships with my staff and clients; an attribute which would be over major use to UK Datahouse
  • I have a record of contacting other companies in order to expand our marketplace and in doing so increase revenue.
Experience
Duty Manager03/2012 to 03/2016The GoldengroveStratford, London
  • Supporting and developing customer relation's in order to establish a beneficial service for all involved.
  • Guiding my team to work within an environment suited for excellent customer service
  • Completing Performance Improvement Plans and Performance Action Plans with underachieving members of my team in order improve or mitigate any issues they are having.
  • Cash control; recording and monitoring money received by the company or any disbursement made.
  • Interviewing, hiring & training new members of staff in line with company policy
  • Keeping a stress free atmosphere whilst supporting a high level of sales
  • Adhering to company policy at all times
  • I promise to monitor my teams conduct, observing and rectifying any issues ensuring that they are performing at their most capable.
Sales Assistant06/2008 to 09/2010CentraLisburn, Antrim
  • Ensuring customer queries and problems were dealt with fast and effectively.
  • Consistently meeting and exceeding customer expectation's.
  • Responsible for driving sales.
Education
BA: DramaJune 2013University Of GreenwichLondon

Classification: 1st


Modules Included:

  • Applied Theatre
  • Journalism & Print Production
  • Performance Participation for Place & Space
  • Modern Contemporary Theatre

I was part of several groups who performed community theatre in areas of South East London. Always solely responsible for the funding, marketing and advertising of our work I developed my sense of professional acuity and honed in on my communication and confidence skills; a major asset within a Sales Management role. It has enabled me to deal with clientele and colleagues in a professional yet personable manner whilst supporting my team to ensure targets are met.

Select OneJune 2010Aquinas Diocesan Grammar SchoolBelfast, Down, Northern Ireland

A Level

English Literature (A)

Theatre Studies (B)

Biology (C)


GCSE

English Literature (A*)

Drama (A*)

Religion (A*)

English (A)

Information Technology (A)

Mathematics (B)

Spanish (B)

Chemistry (B)

Biology (B)

Physics (C)

Skills
  • Educated on all Microsoft Office software
  • Public Speaking - demonstrated through past and current performances in which I have been part of
  • People Management - Currently manage a team of 46 with a 60% reduce in staff turnover in the past two years.
Additional Information

Interests I am an active and outgoing individual, who likes to make the most of their spare time; not only for recreational purposes but also for the experience I gain. I enjoy travelling and my keen interest in literature, film and theatre has led me to seek the culture and arts of some of the most exciting cities around the world. In turn, I have developed my communication skills and would contribute to expanding UK Datahouse's marketplace through ensuring a satisfied and productive team.

Build Your Own Now

CV Overview

Companies Worked For:

  • The Goldengrove
  • Centra

School Attended

    University Of Greenwich
    Aquinas Diocesan Grammar School

Job Titles Held:

    Duty Manager
    Sales Assistant

Degrees

    BA : Drama June 2013
    Select One June 2010

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This is an actual CV example of a Duty Manager who works in the Duty Manager Industry. LiveCareer has 44855 Duty Manager CVs in its database. LiveCareer’s CV Directory contains real CVs created by subscribers using LiveCareer’s CV Builder.

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