Digital Content Editor CV Example
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DIGITAL CONTENT EDITOR
Summary
An aspiring digital content and marketing manager with 4 years' experience in digital banking and financial services, with additional 2 years' proficiency in small businesses. I achieved a diploma in digital marketing. I have an exquisite knowledge in social media and content based mobile application. I am a highly-motivated person, with the capacity to work on a range of projects independently or within a team. I have strong client and stakeholder management. Communication
*Proficient at communicating with different range of clients and colleagues.
*Stakeholder's management - collaborating with content and user experience managers, marketing executives and business analyst. Working at financial and legal standards within a Bank and local council.
Organisation and time management
*Completing jobs before the service level agreement/deadline - did this by managing my time according to each task to its deadline and completing everything on time. Prioritising social and work events with the work/life balance.
Problem solving
*Identifying and solving problem before it occurs I did this by identifying the issue, finding the best interests for the business and then listing and evaluating the possible solutions and then completing the problem by choosing the correct solution to implement.
Experience
Digital Content Editor09/2014 － CurrentTSB Bank
- Content load into the public site Ektron CMS and secure site tool Teamsite CMS in support of BAU activities.
- Onsite marketing content load in internet banking admin application in support of BAU marketing activities.
- Follow change and workflow processes to ensure all change adheres to bank guidelines.
- Build new page templates within the public site CMS using CSS and HTML where appropriate.
- Analytics tag management across pages to ensure customer journeys are trackable.
- Ensure all code changes follow accessibility principles and are best practice for SEO.
- Keep up to speed with CMS and relevant code developments in the market place.
- Achievement gained:.
- Making over 1000 change requests for www.tsb.co.uk for internet banking on personal and business.
- This includes blog edits, savings rates, mortgage rate changes and news releases and many other changes.
- Changes in specialised areas consisting of internet banking, international payments, business banking and copies to the mobile application.
- Completed 44 business pages for public site migration project moving from Lloyds banking group.
- 2nd Migration project I created new user journeys, defining interaction models, user task flows, and UI user interface specifications.
- Accomplished training for Oracle CMS and completed 600 test cases for user accessibility testing on new applications, software and websites then reporting to external stakeholders over in Spain.
- Ensuring new TSB mobile app is not affected, by risk assessing content changes with internal stakeholders for internet banking.
Business Financial Analyst12/2013 － 07/2014
- Reviewed the financial aspects of product development, such as budgets, expenditures and research and development appropriations for parking services.
- Developed pricing strategies while balancing firm objectives with customer satisfaction for the next year.
- Completed quarterly forecasting and monthly financial reviews internally and externally for parking services.
- Analysed usage patterns to understand ways in which customers used on street car park machines within the council.
- Achievements gained:.
- A price strategies that was put in place forecasting the year saving of circa 2.3million and predicted total of 8million income for parking services for 2014-2015.
- Successfully completed the mapping of the residential parking services in Cliftonwood, Redland, Easton and st Phillips.
- Stakeholder engagement collaborating with enforcement officers, business analyst and the director were all happy with the forecasts and reviews I've made during my time spent in the role.
09/2012 － 11/2013Krokodil Ltd
- New fashion brand selling and marketing urban clothes - Bristol - June 2016 - Present.
- Created Krokodilfashion.co.uk and Social hub using Instagram, Pinterest, and Facebook IT Job Club Support - Action on Disability and Work UK (ADWUK) Bristol Responsible for teaching basic and intermediate IT skills to new clients and staff, managing the voluntary staff.
- User accessibility testing and feedback session for www.adwuk.org.
Business Content and Social Media Manager06/2011 － 12/2015Empire of India
- SEO and Google analytics to provide the business to stay on top of competition.
- Created the website www.empireofindia.com and responsible for the social hub online i.e.: Google , Twitter, Facebook; set up account, page and pay per click adverts and more.
- ATL and BTL: Designed the menu, leaflets, posters, business card and other promotions offers for the business.
- Achievements gained:.
- Search engine optimised to make the restaurant become the top searched Indian restaurant within the Keynsham.
- 500 organic follows/likes on Facebook and Twitter.
- Set up online campaigns to make events reach targets of �6000 total income per week for the business.
- Enabled the business to gain the trip advisor excellence award via implementing customer reviews online.
Education and Training
Diploma:Digital MarketingDigital Marketing
April 2016Shaw academy - CPD Certified -Distinction,:
July 2013*BSc (Hons) Information Technology Management for Business, UWE (Grade; 2.1) July 2013
Modules included:
*Consultancy project
*Information systems
*Strategic management
*Data, schemes and applications
*E-Commerce
*Computer security
*System development
*User Interface Design:Project management
*UWE Business West Award - Project of greatest benefit to the local community
2010BTEC National Diploma:IT practitioners, City of Bristol CollegeAs-level and GCSE's, The City academy, Bristol 2000 - 2007
Personal Information
Play and organise 5-a-side football with my friends and trying to achieve 10k run by end of 2017. I have a passion for travel and food. I love to explore new places to eat and write a blog about my experiences.
2
Jakir Miah
Skills
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Skills
Adobe Photoshop, ATL, banking, basic, BSc, budgets, business analyst, CMS, com, content, Content management, council, CSS, clients, customer satisfaction, Drupal, E-Commerce, fashion, financial, forecasting, Google analytics, HTML, hub, PHP, InDesign, Information systems, Information Technology, director, managing, marketing, market, Microsoft Office, 2000, Migration, MYSQL, news releases, next, OS, Oracle, page, posters, price strategies, pricing strategies, processes, product development, reporting, research, selling, Strategic management, teaching, User Interface Design, user interface, website, websites, workflow
Additional Information
- HOBBIES AND INTERESTS Play and organise 5-a-side football with my friends and trying to achieve 10k run by end of 2017. I have a passion for travel and food. I love to explore new places to eat and write a blog about my experiences. 2 Jakir Miah
CV Overview
Companies Worked For:
- TSB Bank
- Krokodil Ltd
- Empire of India
School Attended
- IT practitioners, City of Bristol College
Job Titles Held:
- Digital Content Editor
Business Financial Analyst
Business Content and Social Media Manager
Degrees
- Diploma : Digital Marketing
April 2016 Shaw academy - CPD Certified -Distinction, :
July 2013 *BSc (Hons) Information Technology Management for Business, UWE (Grade; 2.1) July 2013 Modules included: *Consultancy project *Information systems *Strategic management *Data, schemes and applications *E-Commerce *Computer security *System development *User Interface Design :
2010 BTEC National Diploma : IT practitioners, City of Bristol College
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