Department Manager CV Example
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DEPARTMENT MANAGER
Summary
Motivated & enthusiastic operational manager of over 10 years' experience, always willing to take on new challenges. Organised and extremely adaptable, achieving results through emphasis on effective communication and team motivation,.
ABILITIES
*Management of staff in a modern highly automated warehouse environment (FMCG and Clothing - Flat and Hanging garment distribution)
*Management of manual distribution systems including integration of manual and automated distribution systems
*Design of system specifications, Graphical User Interfaces specifications, process and MHE layouts
*Test planning, system testing, and ramp up in 'go live' scenario
*Experience working with AS400, PSB, Crisplant, Van-Derlande , Durkopp, SSI and Red Prairie industries
*Setting of, and management of people to achieve business targets
*Setting of, and balancing of resource to meet labour budgets
*Customer service with experience in direct customer facing environment
*High level disciplinarians, including dismissals and hearing appeals
*Monitoring stock and pick accuracy to ensure distribution targets are met
*Support of continuous development, improving processes, and cultural development exercises to improve working conditions, employee satisfaction and employee retention
*Management of pick and intake accuracy including stock and location checking
*Time and task management, including working with third parties to strict challenging deadlines.
*Ability to work with others to understand goals and requirements, then gather information from a wide area to implement the correct solution.
*Documentation of project work, manuals and specifications
*Delivery of 5s and lean practices using OE
Experience
Department Manager11/2016 to CurrentMarks and Spencer
- 4 months) Castle Donington, Derbyshire, United Kingdom Safety of up to 1000 employees.
- Management of up to 300 employees with up to 27 Team managers reporting directly to me.
- Attending management meetings Interrogation of data to optimise stock accuracy and productivity Setup of meetings to resolve/improve operations Support of development of the site through X matrix program Absence management of employees through Team.
- To maximise productivity and meet strict distribution targets Management of staffing including resource allocation and planning Distribution of over 10million Ecommerce orders overall annually direct to customer via 3rd party couriers Shift performance in accuracy, fulfilment, recruitment/turnover Development of courier and service offerings Identification and implementation of developments to service offerings including preparation of business case.
- System and software functional designs with red prairie, SSI and Crisplant to develop and implement Distribution Continuous improvement using OE to deliver this.
- Achievement of business case cost benefit Delivering project to drive change in real time reporting.
- Working to reduce customer missed promises using loss tree analysis Regular updates to the SLT multi channel fulfilment senior operations manager at NEW LOOK.
08/2015 to 11/2016New Look
- 1 year 4 months)Stoke-on-Trent, United Kingdom Safety of up to 400 employees.
- Management of up to 400 employees with up to 4 Shift managers & 20 Team Leaders reporting directly to me.
- Management of Health and Safety within a highly automated distribution and CDM build environment Attending management meetings Interrogation of data to optimise stock accuracy and productivity Setup of meetings to resolve/improve operations Support of development of the site through planned expansion works Absence management of employees through Shift managers & Team Leaders.
- To maximise productivity and meet strict distribution targets Management of staffing including resource allocation and planning Distribution of 8m Ecommerce overall annually direct to customer via 3rd party couriers Management of 3rd party couriers to strict service and cost levels Shift performance in accuracy, fulfilment, recruitment/turnover Development of courier and service offerings Identification and implementation of developments to service offerings including preparation of business case.
- System and software functional designs with psb intralogistics and Crisplant to develop and implement Distribution expansion in 26 million pound redevelopment Achievement of business case cost benefit Click and collect logistics system design, testing and implementation multi channel fulfilment senior shift manager.
Despatch Shift Manager01/2011 to CurrentNew Look
- 6 years 2 months)lymedale business park, Chesterton, Newcastle under Lyme Safety of up to 150 employees.
- Management of up to 150 employees with up to 10 Team Leaders reporting directly Management of Health and Safety within a highly automated distribution and CDM build environment Attending management meetings Interrogation of data to optimise stock accuracy and productivity Setup of meetings to resolve/improve operations Support of development of the site through planned expansion works Absence management of employees through Team Leaders.
- To maximise productivity and meet strict distribution targets Management of staffing including resource allocation and planning Distribution of circa 1m Ecommerce orders direct on shift, 4m overall annually direct to customer via 3rd party couriers Management of 3rd party couriers to strict service and cost levels Shift performance in accuracy, fulfilment, recruitment/turnover Development of courier and service offerings Identification and implementation of developments to service offerings including preparation of business case.
- System and software functional designs with psb intralogistics and Crisplant to develop and implement Distribution expansion in 26 million pound redevelopment Achievement of business case cost benefit Click and collect logistics system design, testing and implementation.
Team leader01/2008 to 01/2011New Look
- 3 years 1 month)lymedale business park, Chesterton, Newcastle under Lyme Safety of up to 150 employees.
- Management of up to 150 employees with up to 10 Team Leaders reporting directly Management of automated DC including stock, receipt and putaway, pick and despatch.
- Management of staffing including resource allocation and planning.
- To maximise productivity and meet strict distribution targets To ensure all vehicles depart on time.
- To ensure accuracy of product picked at minimum of 99.1% Management of work performance in line with targets Ensure consolidation of all pick containers to reduce transport costs Attending management meetings Interrogation of data to optimise stock accuracy and productivity Setup of meetings to resolve/improve operations Support of development of the site through planned expansion works Absence management of employees through Team Leaders.
- Support implementation and management of IDP program to develop employees DC fulfilment at 93%.
QC manager11/2005 to 01/2008New Look
- 2 years 3 months)lymedale business park, Chesterton, Newcastle under Lyme Safety of up to 50 employees.
- Management of up to 50 employees.
- Management of automated DC including stock, receipt and put away, pick and despatch.
- Management of staffing including resource allocation and planning.
- To maximise productivity and meet strict distribution targets To ensure accuracy of product picked at minimum of 99% Management of work performance in line with targets Production of weekly KPI report Attending management meetings Interrogation of data to optimise stock accuracy and productivity Setup of meetings to resolve/improve operations Support of development of the site through planned expansion works Absence management of employees.
- Support implementation and management of IDP program to develop employees Implementation of hanging manual pick system and the integration of this into automated distribution DC fulfilment at 93% Warehouse and Outsourcing.
01/2003 to 11/2005Churchill China plc
- 2 years 11 months)Sandyford, Stoke on Trent Support the Warehouse Shift Leader by operating designated area of the DC Safety of up to 90 employees Direct management of up to 90 employees Management of work performance in line with targets Management of stock, receipt and put away, pick and despatch.
- Management of staffing including resource allocation and planning.
- To maximise productivity and meet strict distribution targets Management of work performance in line with targets Production of weekly KPI report attending management meetings Interrogation of data to optimise stock accuracy and productivity.
Education
GCSEBrownhills High SchoolStoke Trent, on Staffordshire
English Language C
English Literature C
Dual Award Science C C
Computer Studies C
French D
Mathematics C
CDT Design and Realisation C
Work History
Functional
Skills
business case, C, Continuous improvement, DC, Ecommerce, English, French, functional, logistics, Mathematics, meetings, works, pick, real time, recruitment, reporting, Safety, SSI, staffing, system design
CV Overview
Companies Worked For:
- Marks and Spencer
- New Look
- Churchill China plc
- Functional
School Attended
- Brownhills High School
Job Titles Held:
- Department Manager
Despatch Shift Manager
Team leader
QC manager
Degrees
- GCSE
English Language C English Literature C Dual Award Science C C Computer Studies C French D Mathematics C CDT Design and Realisation C
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