Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
Helped customers select products that best fit their personal needs.
Maintained visually appealing and effective displays for the entire shop attracting customers into the premise.
Educated customers on product and service offerings.
Built customer confidence by listening to their concerns and providing appropriate feedback.
Maintained knowledge of ongoing market and product trends to effectively answer customer questions.
Completed shop floor replenishment to guarantee product availability and promote customer satisfaction.
Visit suppliers, build relationships with suppliers. Negotiated down cost of stock.
Ranked 1st place in Scotland and awarded overall 3rd place UK in Business Simulation by producing final profit of £25,227,000.
Processed large amounts of data and analysed all financial and market reports for all 12 trading periods within very short deadlines.
Worked as a team member by explaining reports to group in an easy to understand manner which allowed better decision making.
Took charge of production budget, marketing budget and creative marketing campaign, increased revenue by 40%, reduced variable and fixed costs.
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