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Dedicated Customer Service Representative,.energetic and reliable, motivated to maintain customer satisfaction and contribute to company success. Solid team player with upbeat, positive attitude, skilled in high-end merchandise environments.
Resolved product issues and shared benefits of new technology.
Managed quality communication, customer support and product representation for each client.
Assisted customers with store, product and services complaints.
Interacted with customers to follow-up on queries, orders and expectations.
Worked under strict deadliness and responded to service requests and emergency call-outs.
Managed cash, stock and inventory balances accurately.
Ranked as most effective technical support representative in the entire store.
Developed highly empathetic client relationships and earned reputation for exceeding customer satisfaction goals.
Worked as a team member performing cashier duties, product assistance.
Cross-trained and provided back-up for other customer service representatives when needed.
Applied positive reinforcement method to redirect negative behaviors.
Supplied one-on-one attention to each student, while maintaining overall focus on the entire group.
Excelled in exceeding daily technical support goals.
Resolved product issues and shared benefits of new technology.
Expressed appreciation and invited customers to return to the store.
Managed quality communication, customer support and product representation for each client.
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A+ & N+
Customer Service Representative Certificate
PMP/CIPM
HSE Level 2
Interacting, Networking and Learning.
Date Of Birth: 13th August, 1988
Sex: Male
Nationality: Nigerian
Professional Membership
Companies Worked For:
School Attended
Job Titles Held:
Degrees
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