Business Manager - People Organisation and Development CV Example
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BUSINESS MANAGER - PEOPLE ORGANISATION AND DEVELOPMENT
Summary
Experienced HR Professional with experience of working in two large Government Departments, I have worked in a range of roles including: project management, leadership and engagement, HR Business Partnering, Change Management and Business Development.
Experience
01/2018 to Current
Business Manager - People Organisation and DevelopmentHM Revenue and Customs
- Develop culture change programmes for HMRC (spanning a five year period of intervention and activities to actively change the culture in HMRC in line with the departments transformation project)
- Large scale recruitment project looking at the culture of recruitment using OD tools and techniques
- Deliver number of cultural development interventions at team level across HMRC in line with team plans and specific requirements
- Devise high level strategy to embed the values in HMRC – this was an organisational wide initiative affecting some 66,000 people
- Manage influential leaders sessions to groups of 20 people above my grade whilst also working with KPMG to run the session within the private sector
- Launch national HMRC wide mentoring/coaching tool to support development across HMRC and regularly run development sessions with team to promote usage
- Maintain and update centralised HR database for Region; prepare and deliver reports whilst also maintaining and updating our stakeholders
- Support and provide support and assistance with the recruitment process
- Work together with HR colleagues on various HR projects and on development of new HR policies
- Engage with a wide network of external contacts to understand and keep up-to-date with workforce regulations and HR compliance policies and issues across the region
04/2017 to 01/2018
Business & Diary Manager to Chief People OfficerHM Revenue and Customs
- Responsible for the effective management of the Director General for Enforcement and Compliance diary and travel arrangements
- Deliver an effective business service to agreed quality, quantity and timescale
- Arrange weekly catch ups with the DG to discuss her diary for the coming weeks
- Picking up and taking responsibility for diary items and emails concerning meeting arrangements
- Arranging office Visits and booking travel and collecting tickets
- Keep the Hospitality/expenses spreadsheet up to date for audit purposes
- Communicate effectively with DG/PS/APS to make diary arrangements; anticipating questions and ensuring appropriate information is available
- Understand what is required in this role and how this contributes to team and departmental priorities and work to ensure these milestones are met to the appropriate
- Take responsibility for the quality of own work and keep manager informed of how the work is progressing
- Identify items that i can action myself or commission action now and flag up other to DG and/or team for consultation, guidance or action
- Work in an organised manner using own knowledge and expertise to deliver on time and to standard
- Handle sensitive information and ensure it is disposed of in the correct manner
- Review working practices and come up with ideas to improve the way things are done
- Consider and suggest ideas for improvements to ways of working. Implement and sustain new ways of working
- Identifying potential clashes and unavailability of my DG and the directors
- Communicate in a way that meets and anticipates the customers requirements and gives a favourable impression of the Civil Service
- Learn new procedures and technologies quickly and hel colleagues at all levels to do the same
09/2014 to 04/2017
Standard Assurance SupportGovernment Digital Service
- Provide a coordinated service for departments and agencies recognising and supporting them in generating significant savings
- Agility and resilience through the provision of common services
- Working with cross government departments within GDS to run effective assessments, which improve services for the user
- Manage the relationship between GDS and several Whitehall departments for digital and technology expenditure
- Work with senior stakeholders across government, advising and guiding them in reshaping government's technology to enable digital services as set out in the GDS Service Design Manual
- Facilitate service standard assessment panels including booking in assessor's; booking rooms and resources
- Respond to enquiries and requests relating to assessments
- Run the agile elements of the teams work ensuring the supporting tools are kept up to date
- Provide support to other teams in the Performance and Delivery unit as required
- Publishing assessment reports
- Logging spend request for advisors
07/2009 to 09/2009
Accounts AssistantAbbaci Associates
- Input multi-currency Supplier Invoices s via QuickBooks
- Manage Invoice approvals, queries and disputes
- Control, approval and payment of staff expenses in SAP Concur
- Raise billing disputes with suppliers and follow up within the contractual time limit to resolve the disputes
- Ensure multi-currency payments are prepared on a weekly basis
- Supplier statement reconciliation
- Bank reconciliation
- Review unmatched and debit items and prepare and circulate weekly aged creditors analysis
- Make sure all processes are compiled to Group accounting policy and ensure records are maintained and filed in accordance with finance house keeping rules and follow
- European VAT record management requirements
- Filing and other tasks as briefed by the manager
- Develop relationships with key stakeholders to make sure that requirements and restrictions are understood and adhered
- Raising Customer invoices
- Month-end journal preparations and analysis
- Providing cover within the team
Education
2011
Beal High School and Sixth Form
- 8 A-C GCSE grades (including Mathematics, English and Science)
- Higher National Diploma - Forensic Science (A Level)
- English Literature AS/A2 (A-Level)
2018
CIPD (Chartered Institute of Personnel and Development)Associate of the CIPD, the professional body for HR and people development
Languages
- English (Native)
- Urdu (Fluent)
- Punjabi (Intermediate)
Skills
- Proficiency Level - Microsoft Office - Excel, Word, PowerPoint & Outlook
- Excellent communication and interpersonal skills
- Time management
- Leadership
- Employee engagement
CV Overview
Companies Worked For:
- HM Revenue and Customs
- Government Digital Service
- Abbaci Associates
School Attended
- Beal High School and Sixth Form
CIPD (Chartered Institute of Personnel and Development)
Job Titles Held:
- Business Manager - People Organisation and Development
Business & Diary Manager to Chief People Officer
Standard Assurance Support
Accounts Assistant
Degrees
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