I am an experienced account and performance manager with exceptional customer service skills. I am an excellent internal and external communicator with the ability to quickly build effective relationships with key clients.
I always have an enthusiastic, creative and innovative approach to my work. I am a reliable worker either independently, or as part of a team who very much enjoys facing new challenges.
I manage retail cleaning contracts.
I recruit, meet deadlines and work within a budget. I build business relationships and deliver high standards of customer service. I have targets and goals which include increasing the company's profit. I also create and review ongoing action plans which help the business run at its maximum potential.
I ran a number of contracts ranging from golf courses, holiday parks and schools.I managed teams of people and delivered high levels of customer service.
A complex and interesting job looking after a number of contracts including the R.B.S. The role included employing staff, budget control, stock orders, holidays and overtime and most importantly a close working relationship with the branch managers.
This job entailed all the skills required to run a public house. Budget controls on labour and supplies, successfully managing a team of people, working to targets and high levels of customer service. I was also reponsible for the recruitment and the training of the staff.
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