Creative and dedicated General Manager Retail with outstanding supervisory aptitude and customer service record. Adept at positively motivating staff members to improve attitude and performance. Able to resolve customer issues to maximum benefit of all parties.
Wide marketing and sales experience
Excellent proficiency in merchandise and information processing with computer and POS register systems
Thorough expertise in Internet order processing, word processing, spreadsheets and inventory
Superior communication and mathematical skills
Exceptional ability to read and interpret business correspondence and reports
Outstanding creative thinking and listening skills
June 2010 to Present Radio Shack, London, England General Manager Retail
Maintained open communication between stores and business partners.
Designed and developed business plans from market trend analysis to achieve business objectives and goals.
Oversaw sales floor stocking and arrangement to ensure optimal brand presentation.
Performed employee evaluations on a regular basis to assist performance improvement.
Provided motivational staff support to achieve operational goals.
June 2006 to May 2010 NUE Companies, London, England General Manager Retail
Recruited, trained and evaluated sales team members.
Motivated and counseled staff as needed.
Coordinated with supervisors in developing business team training.
Prepared sales reports for submission to management on a regular basis.
Upheld company procedures and policies in all store operations.
2006 Creighton University, Leeds, West Yorkshire Bachelor’s Degree in General Business