Enthusiastic Forever 21 Sales Associate who excels in sellling fashion-forward apparel and accessories in a dynamic, fast-paced environment. Exceptional at delivering friendly and professional customer service, operating computers/cash registers and processing merchandise. Experienced in collabourating with a team to achieve an exciting, welcoming and professional setting for co-workers, guests and company leaders.
Outstanding sales techniques
Excellent verbal and written communication skills
Computer and cash register operation
Productive, self-directed work style
Passionate about fashion
August 2012 to Present Forever 21 North Â— London, UK Forever 21 Sales Associate
Coordinated with managers and leaders to open new store, including processing merchandise and mentoring 19 new employees.
Welcomed guests, suggested fashions to meet their needs and guided them to desired departments.
Facilitated professional, engaging atmosphere for guests and more than 50 co-workers.
Researched innovative fashion trends to ensure product knowledge.
Closed sales to earn 100 percent sales goal achievement.
March 2009 to August 2013 Forever 21 Â— London, UK Forever 21 Sales Associate
Greeted more than 100 guests daily to the store, offered assistance and escorted them to appropriate merchandise.
Recommended apparel and accessories to guests and offered information about latest trends.
Contributed to the store reaching its monthly sales goals 97 percent of the time.
Collabourated with more than 130 team members over the course of four years.
Worked shifts at cash registers, assisted with price markdowns and facilitated inventory control.
2012 University College London, London, England Bachelor of Arts, Organisational Communications