Shop Assistant CV Template›

Results-orientated Shop Assistant with talent in sales and inventory management for small retail businesses. Develops productive relationships with cross-functional team members, using collabouration as a tool for shared success. Strong budgeting, forecasting, and merchandising background coupled with an exceptional sense of customer service and in-depth knowledge of cash / inventory management.

Shop Assistant
9/1/2008 to Current JP Gifts and More – London

• Direct sales floor activities, ensuring excellence in customer service and resolving store level problems
• Establish sales goals, manage budgets, devise sales forecasts, consistently maximising sales and profits
• Oversee personnel management, interviewing, hiring, training, and mentoring / coaching
• Manage merchandise selection, window displays, and stocking, working directly with vendors
• Work with corporate management developing local marketing and advertising strategies
• Apply strategies that have improved shrink percentage for last five years
• Secondary contact with suppliers / vendors, securing key business agreements
• Maintain price accuracy of goods and ensured adequate stock levels

Shop Assistant
11/1/2004 to 8/1/2008 Valerie’s Accessory World – London

• Hired, trained, and coached staff to ensure maximum performance within the store
• Developed new and low performing sales associates, educating on sales methodologies as they applied to store offerings
• Supported sales floor by implementing process improvements
• Led Service Desk team in handlling returns, exchanges, and complaints
• Implemented new recruiting strategies to attract exceptional sales personnel

Shop Assistant
6/1/2002 to 8/1/2004 Pottery Corner – London

• Served as mentor to junior team members
• Worked within established guidelines, particularly with brands
• Attached price tags to merchandise on the shop floor
• Monitored security within the store and being on the look out for shoplifters and fraudulent credit cards etc.
• Received and stored the delivery of stock items
• Kept up to date with special promotions and putting up displays