Outgoing and friendly Financial Service Representative with 8 years banking experience. Possesses in-depth knowledge of banking regulations and account ownership types. Demonstrates exceptional skill in multi-tasking, organising, and communicating.
10 Key touch proficient
Trustworthy and dependable
Sound decision making abilities
Better Banking and Trust 2/1/2012 to Current Financial Service Representative London
Process the redemption of savings bonds.
Contact customers for signatures or additional documentation needed for accounts or loan applications.
Promote IRA creation, transfers, distributions, and rollovers.
London Bank of London 4/1/2009 to 2/1/2012 Financial Service Representative London
Cross-sold bank services and products based on customer banking needs.
Researched disputes and customer issues with accounts; liaised between bank departments to resolve customer complaints.
Evaluated requests for service charge refunds and prepare and process refunds as necessary.
Regional Banking 6/1/2006 to 4/1/2009 Financial Service Representative London
Greeted customers promptly and courteously over the phone or upon entering bank.
Assisted customers in opening and closing accounts including checking, savings, IRAs, HSAs, CDs, and accessing safe deposit boxes.
Serviced customers with account-related requests such as fund transfers and stop payments.
West Point Seniour Secondary School 2006 Secondary School GCSE London, England, UK