Highly dependable and resourceful Phone Sales representative with a successful historey of sales and customer service. Able to handle multiple high-volume, high-stress simultaneous projects with accuracy and courtesy. Strong background in customer acquisition and retention across a variety of services and products.
Wide breadth of direct and telephone sales experience
Strong proficiency with PC and Microsoft Office applications
Superior initiative in revenue generation
Excellent creative problem-solving skills
Outstanding oral and written communication abilities
Good negotiation and presentation skills
June 2010 to Present Mill Valley Network Services, London, England Phone Sales Representative
Responded to customer inbound phone sales queries.
Managed new leads from outbound and inbound calls, e-mail and walk-in customer traffic.
Managed neatness and cleanliness of work stations and public store displays.
Prepared and submitted all required sales documentation in a prompt and accurate manner.
Opened and closed retail location in accordance with written company rules and procedures.
June 2006 to May 2010 KavaLink Corporation, colourado Springs, CO Phone Sales Representative
Collated and verified all required loan documentation.
Informed borrowers as to loan payment schedules and other conditions.
Checked income, insurance and other applicable borrower paperwork.
Assessed and reported on loan application accuracy.
Handled high volume of inbound borrower and lender query telephone calls.
2006 University of London, London, CO Bachelor’s Degree in Marketing