Enterprising Automotive Sales Manager who draws on experience within the automotive industry to ensure optimal customer satisfaction. Adept at tracking revenues and implementing effective sales techniques. Focused on training and motivating staff to achieve productivity goals.
Â• Substantial auto sales procedures and marketing strategies Â• Strong knowledge of domestic and foreign vehicle specifications Â• Vast understanding of auto financing procedures and guidelines Â• Proficient in the use of database software Â• Extensive staff training abilities Â• Comprehensive organisational and communications skills Â• Good people skills
January 2010 to May 2014 Auto World Â— Manchester, UK Automotive Sales Manager Â• Implemented customer satisfaction procedures and dealt with customer issues. Â• Trained new sales staff and provided weekly feedback to all staff members. Â• Maintained updated database on all available vehicles. Â• Worked with customers to arrange for financing options. Â• Approved vehicle discounts and promotional efforts. Â• Assisted customers and responded to customer questions. May 2014 to Present Manchester Honda Â— Manchester, UK Automotive Sales Manager Â• Maintained first-hand knowledge of all vehicle features and specs. Â• Developed and implemented sales plans, including dealership promotions. Â• Provided customers with details of available vehicle warranties. Â• Maintained database of all vehicle pricing and applicable discounts. Â• Worked with sales staff to implement sales and marketing strategies. Â• Approved dealership expenditures and tracked monthly revenue. Â• Prepared dealership budgets and implemented cost-effective management techniques.
2009 University of Cambridge, Cambridge, England, UK Bachelor of Science, Business Administration2013 University of Cambridge, Cambridge, England, UK Bachelor of Science, Marketing