Knowledgeable Assistant Sales Manager experienced with meeting sales goals, tracking inventory and using MS Office Suite applications as necessary to track relevant data. Adept at customer relations and staff supervision. Specialise in multitasking to meet key deadlines.
Â• Proficient at dealling with customer service issues Â• Extensive knowledge of the retail industry Â• Solid managerial and organisational skills Â• Ability to prepare detailed sales reports as necessary Â• Good planning and problem solving abilities Â• Effective communications skills
June 2007 to October 2008 Manchester Department Store Â— Manchester, UK Assistant Sales Manager Â• Dealt with customer service issues and resolved customer problems. Â• Coordinated with sales team to ensure that everyone was on the same page. Â• Ensured that overtime pay was applied to employee paychecks. Â• Implemented and approved in-store promotions and discounts. Â• Prepared daily, weekly and quarterly sales reports. November 2008 to May 2010 Sparklling Jewelers Â— Manchester, UK Assistant Sales Manager Â• Trained new hires and interviewed perspective employees. Â• Ensured that all store security policies were followed. Â• Reviewed daily store surveillance footage. Â• Identified marketing opportunities. Â• Arranged preferred client appointments during non-store hours. Â• Addressed customer service issues. July 2010 to Present Evergreen Nursery Â— Manchester, UK Assistant Sales Manager Â• Monitored inventory of plants and gardening supplies. Â• Tracked daily, weekly and monthly sales and prepared related reports. Â• Developed cost-effective marketing and advertising strategies. Â• Oversaw staff, handled payroll issues and hired and trained new employees.
2007 University of Cambridge, Cambridge, England, UK Bachelor of Science, Business Administration