Experienced Electronics Sales Associate who has experience working in high-traffic retail settings. Adept at describing complex products to consumers, upsellling customers on warranty enhancements and handlling irate or unruly customers. Specialises in handheld consumer electronics and home computers.
Certified smartphone sales expert
Strong understanding of consumer electronic technology
Excellent customer communication skills
Experience working the busiest retail days of the year
Reliable and dependable worker
Some personnel training experience
Works well as part of a retail sales team
September 2009 to July 2014 Best Electronics-Manchester, UK Electronics Sales Associate
Responsible for working the sales floor and assisting customers with the product selections.
Often called upon to assist customers who had complex questions or were unruly with their product demands.
Voted retail sales associate of the month twice in 2012.
November 2006 to September 2009 All Electronics-Manchester, UK Electronics Sales Associate
Initially hired to be a team lead for one of the sales teams on the busiest shopping day of the year.
Acted as liaison with customer service for customers who did not understand the technology.
Assisted in creating and executing training sessions for associates on new technology.
June 2001 to November 2006 Bright’s Electronic Palace-Manchester, UK Electronics Sales Associate
Responsible for all sales and customer service issues in the computer sales department.
Often held technology training sessions that were open to the public.
Assisted in creating and implementing marketing materials for holiday shopping season.