Responsive Dillard’s Sales Associate with polished communication, fashion and persuasive skills. Experienced in collabourative team-work, merchandising, up-sellling and representing the company’s fashion standards. Strong customer service focus with strengths in product familiarity, cash register operation and ability to form long-standing relationships with guests.
Interpersonal and written communication skills Proven sales technique Visual merchandising Fashion and product knowledge Inventory control Computer and cash register operation Energetic and professional demeanor Public speaking Avid Pilates enthusiast
February 2000 to Present Dillard’s West Â— London, UK Dillard’s Sales Associate
Provided stellar customer service to guests, with friendly and helpful greetings, wardrobe suggestions and cashiering.
Succeeded at meeting or exceeding sales goals 100 percent of the time.
Built up a strong base of guest relationships, creating a detailed database of more than 200 preferred guests to facilitate sale, merchandise and event notifications.
Maintained constant watch over new fashion trends and product development.
Performed visual merchandising to support store merchandiser and increase sales.
October 1997 to February 2000 Dillard’s East – London, UK Dillard’s Sales Associate
Welcomed guests to department and engaged them in fruitful conversation.
Suggested products to guests and informed them about latest trends, product benefits and upcoming store events.
Reached sales goals 28 of 29 months.
Facilitated relationships with approximately 75 long-term Dillard’s guests, notified them of upcoming merchandise arrivals, special store events and exclusive sales.
Performed various operational tasks such as inventory control, marking items out of stock and price changes.
1997 London University, London, England Bachelor of Arts, English