Experienced AT and T Sales Associate who is extremely familiar with all AT and T land line and wireless programmes. Adept at sellling over the phone, sellling in person and upsellling with more expensive packages and accessories. Specialises in wireless service sales and accessories sales.
Excellent communicator and negotiator with customers
Strong ability to utilise all resources available
Exceptional at upsellling services and accessories
Works extremely well as part of a team
Some retail supervisory experience
Able to meet or exceed posted monthly sales goals
September 2009 to July 2014 AT and T Business Call Center-Manchester, UK AT and T Sales Associate
Responsible for taking incoming calls from business prospects and sellling them on services.
Responsible for generating daily call log of all calls made and results of each call.
Exceeded posted sales goals on a regular basis and rarely went below monthly quota.
June 2003 to September 2009 AT and T Wireless Store #234-Manchester, UK AT and T Sales Associate
Responsible for greeting customers to the store and matching up their needs with AT and T wireless products.
Recognised as an expert at upsellling customers with accessories and more expensive c1998 to June 2003 AT and T Wireless Store #786-Manchester, UK AT and T Sales Associate
Responsible for greeting all visitors to the mall kiosk and sellling them on AT and T wireless solutions.
Became adept at sellling accessories to customers even if they did not sign up for an ex