Kaelyn Graham
100 Royal Worcester Drive
London, England W1T 1JY Mobile: 7700 900129
Tel: (020) 7123 4567 kaelyn-graham@email.com
Summary
Sales management professional with prior experience in Northern California. Extensive network of contacts in the computer industry. Focused on customer satisfaction throughout all stages of the sales life cycle.
Highlights
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Experience
NorWorks 2/1/2009 to Current Sales Team Leader
London, England
- Manage a $170,0 sales portfolio.
- Create and direct sales team training and development programmes.
- Monitor customer preferences to determine focus of sales efforts.
- Determine merchandise price schedules and discount rates.
- Hire and train all sales staff for new location.
- Grew number of customers by 40% in 1 year.
French & White, Incorporated 4/1/2007 to 1/1/2009 Sales Team Leader
London, England
- Shared product knowledge with customers whilst making personal recommendations.
- Trained in negotiations and time management.
- Resolved customer complaints by exchanging merchandise, refunding money and adjusting bills.
- Led sales calls with team members to establish sales and customer retention goals.
- Created and directed sales team training and development programmes.
- Wrote sales slips and sales contracts.
Education
UCLA 2006 Marketing LA, England
Business Minor
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