Shift Manager CV Example
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SHIFT MANAGER
Summary
Results-driven, energetic and reliable ....
Professional Skills
- Professional and friendly
- Careful and active listener
- Multi-tasking
- Cash handling
Education
BSc:Business Management2020Roehampton University, Birmingham, England
Baccalaureate Diploma - "A Level" equivalent:Math and Physics2001Decebal High School, Bucharest, Romania
Certifications
- Level 3 in Food&Health SafetyMcDonald's University, UK
- Advanced Shift ManagementMcDonald's University, UK
- First Aid at workMcDonald's University, UK
Experience
McDonald's LongbridgeBirminghamShift Manager10/2016 to Current
- Created new processes and systems to lower the weekly and monthly food cost, achieving the store and franchise targets.
- Generated inventory reports with data from a variety of sources, maintaining a 100% accuracy rate.
- Helped with the crew and management training when the store had to convert to "Experience of the Future" being already trained from the previous stores and helped with an easy transition.
McDonald's NeasdenLondonAssistant Manager01/2016 to 08/2016
- Running the store in the absence of the Store Manager
- Answered customers' questions and addressed problems and complaints in person and via phone.
- Opened and closed the shop, including counting cash floats and making bank deposits.
- Maintained visually appealing and effective displays for the entire shop.
- Recruited, hired, developed and retained talent for the company.
- Helped with the crew and management training when the store had to convert to "Experience of the Future" being already trained from the previous stores and helped with an easy transition.
McDonald's CricklewoodLondonAssistant Manager08/2015 to 01/2016
- Answered customers' questions and addressed problems and complaints in person and via phone.
- Opened and closed the shop, including counting cash floats and making bank deposits.
- Maintained visually appealing and effective displays for the entire shop.
- Recruited, hired, developed and retained talent for the company.
- Running the store in the absence of the Store Manager
McDonald's Friern BarnetLondonShift Manager09/2014 to 08/2015
- Guaranteed positive customer experiences and resolved all customer complaints.
- Managed cash and inventory balances accurately.
- Trained new employees quarterly.
McDonald's HayesLondonCrew member/Crew Trainer03/2014 to 09/2014
- Worked as a team member performing cashier duties, product assistance and cleaning.
- Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
- Appropriately suggested additional items to customers to increase restaurant sales.
- Managed closing duties, including restocking items.
- Consistently adhered to quality expectations and standards. .
Accomplishments
- Achieved the lowest B2A (base to actual), below the targeted 2.05% for 2 month in a row
- Creating new documents as shift floor plans, inventory reports that are now used within the entire franchise
- Converted to "Experience of the Future" three McDonald's stores in 2 years (two in London and one in Birmingham)
- The fastest ascent in the company, becoming a shift manager in just 6 months of employment
- Rewarded with the "Employer of the month" after just one month of employement
- "Berlin Golden Bear" (Berlinale Film Festival) award for "Child's Pose" in 2015 (the award is given to the entire performance and the whole crew that worked)
CV Overview
Companies Worked For:
- McDonald's Longbridge
- McDonald's Neasden
- McDonald's Cricklewood
- McDonald's Friern Barnet
- McDonald's Hayes
School Attended
- Roehampton University
Decebal High School
Job Titles Held:
- Shift Manager
Assistant Manager
Crew member/Crew Trainer
Degrees
- BSc : Business Management 2020
Baccalaureate Diploma - "A Level" equivalent : Math and Physics 2001
Where can I find a McDonald's Longbridge Shift Manager CV example in Aston, Birmingham?
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